ITSM Automation runbook
The ITSM automation runbook provides reusable interface to automate Change Management lifecycle, which is required for processes such as patching, configuration management and so on, with a bi-directional integration with respective tools. The current release supports BMC Remedy ITSM – Change Management application out-of-the-box.
This following topics contain information about installing and using the ITSM Automation runbook.
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