Event Orchestration run book
A new Event Orchestration run book, which enables organizations to automate the response to and lifecycle of events is introduced in this release.
The run book provides an out-of-the-box use case for Service Down – a commonly occurring event. It also provides a reusable and pluggable framework for integrating with service management processes such as Incident and Change Management. In this release, TrueSight Infrastructure Management is used for event management and BMC Remedy IT Service Management is used for service management. The Event Orchestration runbook helps reduce Mean Time To Repair (MTTR), reduce or eliminate scope for human error, and standardize resolution.
Where to go from here
To install, configure, and use the Event Orchestration run book, consult the following table:
Task | See |
|---|---|
To understand the run book end-to-end process | |
To understand the design, framework, common event model, and the workflows in the runbook | |
To install the run book | |
To configure the run book | |
To understand the out-of-the-box service down use case | |
To add new use cases |