TrueSight Orchestration Content 20.18.01

TrueSight Orchestration is an IT-process-automation platform that enables you to implement runbook automation and use Operator Control Panel (OCP) – a web-based interface, that enables operators, such as service desk personnel, network operators, and IT technicians, to run workflows in a semi-automated mode in your IT environment.

TrueSight Orchestration Content consists of base and application adapters, operations actions and workflows, and runbooks. Operations actions and workflows are groups of processes, schedules, rules, and configuration items for specific operational disciplines.

Release notes and notices Updated 23 Oct 2018

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches.

Date	Title	Summary
Oct 23, 2018	20-18-01-enhancements	BMC Atrium CMDB adapter and BMC Remedy AR System adapter now support BMC Atrium CMDB 18.08 and BMC Remedy AR System 18.08 versions respectively.
Oct 4, 2018	20-18-01-enhancements	BMC Server Automation application adapter now supports TrueSight Server Automation (formerly known as BMC Server Automation) version 8.9.03
June 12, 2018	What-s-new-in-20-18-01 20-18-01-enhancements	Describes what's new, enhancements, and known and corrected issues in this release

Tips

To stay informed of changes to this list, click the icon on the top of this page.
Ready-made PDFs are available on the PDFs-and-videos page. You can also create a custom PDF.
Click here to see the steps.
The BMC Documentation portal gives you the ability to generate PDF exports of multiple pages in a space.
Creating PDF exports
You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.
To export to PDF
1. Click the Export icon in the upper-right.
2. From the Export menu, select PDF.
3. Follow the prompts for page selection and other options.
4. Click Export.

Frequently asked questions

This section provides answers to frequently asked questions (FAQs) about TrueSight Orchestration Content.

Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information	Found here in
New features (enhancements) and other information	What-s-new-in-20-18-01 20-18-01-enhancements
Issues corrected by the base release and its service packs and patches Issues that are currently open	Known-and-corrected-issues

Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in an "Urgent issues" topic, under Release notes and notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

I’d like a PDF of just selected information. How can I do that?

The BMC Documentation portal gives you the ability to generate PDF exports of multiple pages in a space.

Creating PDF exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF

Click the Export icon in the upper-right.
From the Export menu, select PDF.
Follow the prompts for page selection and other options.
Click Export.

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

Additional resources from BMC

BMC Communities, TrueSight Orchestration (formerly called BMC Atrium Orchestrator) community is a resource where people who leverage BMC technology can find assistance in building solutions that solve critical business problems.
On BMC Communities, you may join the TrueSight Orchestration Advanced Topics community for advanced training and implementation tips.
To view available ZipKits (“field written” content), see the TrueSight Orchestration ZipKits content available on BMC Communities.
Search the BMC Support Knowledge Base filtered by TrueSight Orchestration Platform or one of the Content options.
BMC Educational Services, TrueSight Orchestration learning path.
www.bmc.com for information about TrueSight Orchestration.
BMC Global Services, BMC Global Services.

PDFs and videos

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Videos

The following topics contain videos that supplement the text-based documentation.

Adapter overview
- BMC Remedy AR System adapter
  - BMC Remedyforce adapter
    
    BMC Server Automation adapter
    
    BMC TrueSight Operations Manager adapter
    
    Configuring adapters for the Service Desk Automation Run Book
    
    Configuring the ServiceNow actor adapter
    
    Create Items process for the BMC Remedy AR System adapter
    
    Creating an orchestration user account in BMC Remedy IT Service Management Suite
    
    CSV adapter
    
    Deploy a Microsoft SQL Server Database
    
    File adapter
    
    Find Items process for the BMC Remedy AR System adapter
    
    HTTP adapter example
    
    Key concepts
    
    Orientation
    
    Query Update Items process for the BMC Remedy AR System adapter
    
    ServiceNow monitor adapter
    
    Working with multiple commands
    
    xCmd utility

For more TrueSight Orchestration videos, see the How to Videos - TrueSight Orchestration playlist on YouTube.

Getting started Video > See more		Planning Concepts, architecture, deployment, planning, and system requirements. See more Installing Information about installing Some content is unavailable due to permissions. Content. See more
		Troubleshooting Issues resolution, error messages, logs, and contacting Support. See more
Application adapters Using application adapters that interface with a specific product. See more	Base adapters Using base adapters that interface to systems by using standard protocols, such as JDBC, Telnet, SSH, or JMS processes. See more	Operations Actions Management Modules and Utilities Contains a collection of workflows, rules, schedules, and module configuration items built using TrueSight Orchestration Development Studio. See more	Runbooks Contains solutions to specific use cases that include predefined adapter and module workflows, which perform functions that offer solutions to targeted IT management problems See more