Prioritize use cases
After you finish the interviews, list the use cases, and capture metrics, the next step is to rank the use cases by priority. For the top ten use cases, include a mix of easy use cases that are quick wins and more complex, high-value use cases that might take longer to automate and orchestrate.
To determine the use case priority, consider the following points:
- Business impact — how much you can save or how much sooner the business can produce revenue or productive work
- Deadlines for when a critical business event is planned or will occur, such as onboarding a new acquisition or customer
- When a strategic initiative is scheduled to roll out, during which the workflows can ensure success
Where to go from here
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