Typical use cases

The following is a partial list of typical use cases in an IT organization that are suited for BMC Atrium Orchestrator automation and orchestration workflows:

• Provision activities (OS, network, storage, applications)
• Ensure continuous compliance for servers and networks
• Restart network interfaces (UNIX, Microsoft Windows, routers, and others)
• Restart agents
• Triage and remediate software and hardware
• Interact with an IPAM system during a provisioning request to obtain an IP address and create DNS entries
• Synchronize multivendor service desk-to-service desk tickets
• Using a monitoring tool, detect a degrading application and open an Incident ticket:
  • The ticketing system automatically executes the associated workflow to restart the application.
  • The workflow continues to update the ticket as it performs its activities.
• Restore Citrix user profiles
• Create or recover an end user’s mapped drive
• Add and remove users from Microsoft Active Directory
• Reset and audit passwords
• Orchestrate the complete process of provisioning a virtual machine
• Restart failed backup jobs
• Expand an exhausted DHCP allocation
• Suppress events, restart a device, and release events
• Manage the complete process of restarting a multitier application
• Enable, using a web service, the command line of various OS and third-party applications
• Gather statistics from a device and update an incident ticket for level-3 troubleshooting
• Add and remove SAN storage
• Create zones on a storage network
• Power on and off blade servers