Key concepts

The components that compose the BMC Atrium Orchestrator product enable you to implement run book automation in your IT environment.

Overview of run book automation

The descriptions of the tasks and procedures required to operate an IT environment are typically maintained in a document called a run book. Run book automation, also called IT process automation, improves operational efficiency by automating the manual tasks in a run book. You can automate the following types of tasks:

  • Verification, diagnosis, and remediation of IT infrastructure failures
  • Routine tasks, such as provisioning and decommissioning physical and virtual assets and IT services
  • Synchronizing information between the service desk and other IT management systems
  • Orchestrating disaster recovery routines
  • Automatically recording configuration operations with change management systems

By automating manual and repetitive IT tasks, run book automation can reduce operational costs and ensure that you remain in compliance and that your best-practice standards are met 100 percent of the time.

Run book automation with BMC Atrium Orchestrator

BMC Atrium Orchestrator implements run book automation with workflows that can automatically trigger the required IT operations with no or little human interaction.

Built on a high-availability and high-performance grid architecture, BMC Atrium Orchestrator offers out-of-the-box workflows that leverage your existing systems (monitoring, service desk, BMC Atrium Configuration Management Database, and others) to accelerate IT service execution across your enterprise.

The following topics describe the components and reference architecture of the BMC Atrium Orchestrator environment:

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*