Managing accounts

Access Manager stores user logon names, and passwords as a hash value, in the Access Manager Database. BMC Atrium Orchestrator does not store any passwords tied to external authentication systems (such as Active Directory or LDAP).

To add, change, or remove accounts, you must be logged on to Access Manager with an account with the ADMIN role.

To create an account

1. In the Access Manager application, select the Accounts tab, and then select Add.
2. Enter a login name for the account.
3. (optional) To prevent the account from logging on, select the Disabled box.
4. Enter a password consisting of at least eight alphanumeric characters.
5. Enter the user name.
   
   This can be the same as or different from the login name.
   
   
6. (optional) Add a description of the user account.

7. (optional) Select the roles that you want to assign to the account. 

   Warning

   Note

   Access Manager automatically assigns the USER role to all accounts. You can assign as many additional roles as you want.

8. Click Save.

To change an account

1. In the Access Manager application, select the Accounts tab.
2. On the account summary screen, click the Login name for the account that you want to change.
3. On the account page for that account, make the changes to the account; then click Save.

To disable an account

An account that has been disabled cannot log on to Access Manager or BMC Atrium Orchestrator Grid Manager.

1. In the Access Manager application, select the Accounts tab.
2. From the account summary screen, select the check box next to the account that you want to disable.
   
   You can select multiple accounts.
   
   
3. Click Disable; then click Save.
   
   The selected accounts are disabled and cannot log in to Access Manager or Grid Manager. However, if the account is currently logged in, it is not logged out automatically.

To enable an account

1. In the Access Manager application, select the Accounts tab.
2. From the account summary screen, select the check box next to the account you want to enable.
   
   You can select multiple accounts.
   
   
3. Click Enable; then click Save.

To remove an account

1. In the Access Manager application, select the Accounts tab.
2. Select the check box next to the account that you want to remove; then click Delete.

3. Click Save to confirm the deletion. 

   Warning

   Note

   The admin account, the initial account provided by Access Manager, cannot be deleted.