Process design
These topics describe the procedures to create and customize processes in the
Development Studio application.
Process design is a primary function of the
Development Studio application. The Designer pane contains the design-modeling tools needed to create, edit, and test processes. A process is a set of linked activities that perform a specific function.
Development Studio enables you to automate manual processes and when used with the
solution helps you manage disparate processes across the organization. You can use pre-built processes to rapidly develop processes customized for your environment.
Many processes are ready for use as soon as they are imported. You can customize the imported process or create a new process in
Development Studio. Processes can be simple like executing a SNMP get or complex like analyzing an incoming event then generating and validating a resolution and finally documenting a trouble ticket. Processes can call other processes to use additional functionality.
This section contains the following topics:
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