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Change Management module change concept


The change concept provides a common data model for a change management system. It contains elements that represent the common data elements used to define a change record. In the change concept, values for a specific change are assigned to the elements provided in the concept.

The change concept elements map to actual fields in your change management system. Configuration items in the module configuration define the mappings. These configuration items are held in configuration groups specific to BMC Remedy ITSM and HP ServiceCenter. With this mapping established, workflows can use the change concept element names.

You can adapt workflows to different change management systems. If changes are made to the field names in the change management system, simply change the values in the related configuration items in the module configuration. See Adding-mappings-to-the-module-configuration for details on adding field name mappings to the module configuration.

Because workflows use the concept's element names, changes are not needed at the process level. You can enter the values assigned to a changed context item directly in an XML document, which assigns multiple elements to a single context item. Alternatively, you can create multiple assign statements for the same context item and use BMC Atrium Orchestrator Development Studio to create the XML document.

The Change Management module contains one concept. The following figures display the Change Management module concept:

The [expand] macro is a standalone macro and it cannot be used inline.

Change Management concept XSD
<xsd:schema xmlns:xsd="http://www.w3.org/2000/10/XMLSchema" targetNamespace="AutoPilot-OA-Change_Management" elementFormDefault="qualified">
 <xsd:element name="Change" />
 <xsd:complexType name="ChangeType">
   <xsd:annotation>
     <xsd:documentation>Represents a change.</xsd:documentation>
   </xsd:annotation>
   <xsd:sequence>
     <xsd:element name="request-id" type="xsd:integer" />
     <xsd:element name="change-id">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="configuration-item">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="submitter">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="first-name">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="last-name">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="status">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="change-type">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="change-timing">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="risk-level">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="location-company">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="detailed-description">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="255" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="environment">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="reason-for-change">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="impact">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="urgency">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="company">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="description">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="255" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="priority">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="action">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="lead-time">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="performance-rating">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="business-justification">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="product-cat-tier1">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="product-cat-tier2">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="product-cat-tier3">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="product-name">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="product-model-version2">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="manufacturer2">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="categorization-tier1">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="categorization-tier2">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="categorization-tier3">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
       <xsd:element name="submit-date">
         <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
  <xsd:element name="requested-start-date">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="requested-end-date">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="scheduled-start-date">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="scheduled-end-date">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="actual-start-date">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="actual-end-date">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="review-date">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="closed-date">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="in-production">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="support-company">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="support-organization">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="support-group-name">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="change-manager">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="chg-implementer-support-com">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="chg-implementer-support-org">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="chg-implementer-support-group">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="change-implementer">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="chg-assignee-support-com">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="chg-assignee-support-org">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="chg-assignee-support-group">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="chg-assignee">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="assignee-groups">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="lookup-keyword">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="worklog-details">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="activity-type">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="secure-work-log">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="view-access">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="details-log">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="activity-date">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="communication-source">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="phone-number">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="organization">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="department">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="support-group-name2">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="requester-login-id">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="status-reason">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="timing-reason">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="support-organization2">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="region">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="site-group">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="site">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="chg-location-address">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="approval-phase-name">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="earliest-start-date">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="customer-first-name">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="customer-last-name">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="customer-organization">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="customer-phone-number">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="customer-department">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
     <xsd:element name="customer-company">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="template-id">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="class-id">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="dataset-id">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="ci-name">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="reconciliation-identity">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="last-modified-date">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="association-id" type="xsd:string" />
<xsd:element name="entry1-form-name" type="xsd:string" />
     <xsd:element name="entry1-request-id" type="xsd:string" />
     <xsd:element name="entry1-request-type" type="xsd:string" />
     <xsd:element name="entry1-request-description" type="xsd:string" />
     <xsd:element name="entry1-lookup-keyword" type="xsd:string" />
     <xsd:element name="entry1-start-date" type="xsd:string" />
     <xsd:element name="entry1-end-date" type="xsd:string" />
     <xsd:element name="entry1-dataset-id" type="xsd:string" />
     <xsd:element name="entry1-association-type" type="xsd:string" />
     <xsd:element name="entry2-form-name" type="xsd:string" />
     <xsd:element name="entry2-request-id" type="xsd:string" />
     <xsd:element name="entry2-association-type" type="xsd:string" />
     <xsd:element name="association-status" type="xsd:string" />
<xsd:element name="backout-duration">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="category">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="change-open">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="completion-code">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="current-phase">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="foreign-id">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="misc-array1-line1">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="misc-array1-line2">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="misc-array2-line1">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="misc-array2-line2">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="slm-id">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="actual-cost">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="actual-price">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="backout-method">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="closing-comment-line1">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="255" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="closing-comment-line2">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="255" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="estimate-description">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="255" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="estimate-price">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="misc1">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="255" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="misc2">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="255" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="outage-start">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="outage-end">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="scheduled-outage-start">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="scheduled-outage-end">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="actual-outage-start">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="actual-outage-end">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="rfctype2">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
 <xsd:element name="closed-by">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="30" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="justification-line2">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="255" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="description-line2">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="255" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="description-line3">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="255" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
<xsd:element name="description-line4">
       <xsd:simpleType>
         <xsd:restriction base="xsd:string">
           <maxLength value="255" />
         </xsd:restriction>
       </xsd:simpleType>
     </xsd:element>
   </xsd:sequence>
 </xsd:complexType>
</xsd:schema>

 

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