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Troubleshooting the SSH adapter

This topic provides troubleshooting information specific to the BMC Atrium Orchestrator SSH base adapter.

Message: <error>Message summary=Connection exception, error in response. Error: . Message summary=SSH adapter connection - SSH exception. com.maverick.ssh.SshException, detail=SSH adapter connection - SSH exception. com.maverick.ssh.SshException, detail=Connection exception, error in response. Error: . Message summary=SSH adapter connection - SSH exception. com.maverick.ssh.SshException, detail=SSH adapter connection - SSH exception. com.maverick.ssh.SshException </error>

Explanation: The error occurs when you use the SSH adapter to execute a large number of concurrent SSH requests using spawn activity.

User Response: To fix the problem, perform the following steps:

  1. Increase the maximum number of concurrent connections to the SSH server by changing the value for the "MaxStartups" key in the SSH daemon configuration file: etc/ssh/sshd_config.
  2. Restart the SSH server either by using the /etc/init.d/sshd restart command or by stopping and starting the sshd service from the Services console.
Warning

Note

For more information about SSH daemon configuration, see http://www.manpagez.com/man/5/sshd_config.

Knowledge articles

SSH Adapter does not escape XML Special Characters: Knowledge Article ID: 000071143 (Legacy ID:KA319580) 

 

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BMC Atrium Orchestrator Content 20.16.03