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Operations Manager monitor adapter events

The following figure illustrates a sample monitor adapter event for the BMC Atrium Orchestrator monitor adapter for Microsoft System Center Operations Manager.

Sample monitor adapter event

<email-message>
 <from>
   <email-address>user.name@company.com</email-address>
 </from>
 <sent-date>Fri Aug 20 14:34:39 IST 2010</sent-date>
 <sent-epoch-milliseconds>1282295079000</sent-epoch-milliseconds>
 <reply-to>
   <email-address>user.name@company.com</email-address>
 </reply-to>
 <recipients>
   <email-address>name2@xyz.com</email-address>
 </recipients>
 <subject>
   Alert: Root Health Service stopped. Priority: 1 Severity:
   2 Resolution state: Closed
 </subject>
 <body>
   <bodypart>
     Alert: Root Health Service stopped.
     Source: win4std64vm.company.com
     Path: win4std64vm.company.com
     Last modified by: Maintenance Mode
     Last modified time: 8/20/2010 2:33:38 PM
     Alert description: The root health service (Healthservice) has either
     stopped or paused soon after Fri, 20 Aug 2010 09:02:05 GMT. This
     adversly affects all availability calculation for the entire
     management group.
     Alert view link:
     "http://WIN4STD64VM:51908/default.aspx?DisplayMode=Pivot&amp;AlertID
     ={59a0ef8b-c57b-4b8d-b7d2-68bd1cf109c4}"
     Notification subscription ID generating this message: {2C1E1F47-DC9DD3C9-
     E031-5697D234A559}
   </bodypart>
 </body>
</email-message>

In the Microsoft System Center Operations Manager 2007 application, you can customize the text that appears in the email body.

To customize an email message

  1. Start the Microsoft System Center Operations Manager 2007 application.
  2. In the left navigation pane, click Administration, and then click Settings.
  3. In the main pane, double-click Notification, and then click the Email tab.
     The Email-Message box contains the placeholders for the actual text that appears in the email body.
  4. To customize the email message:
    1. Click the arrow button to the right of the Email-Message box.
    2. Select the necessary placeholders from the list of placeholders.
  5. Click Apply.
  6. Click OK.