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Delete Entry operation

The Delete Entry operation performs a query on a BMC Remedy Action Request (AR) System schema, and then deletes the rows contained in the result set of the query. This action is typically reserved for non-trouble ticketing-related schema that are related to asset management or similar functions.

The following table describes the input elements for the Delete Entry operation:

Input elements for the Delete Entry operation

Element

Description

Required

<adapter name>

Specifies the name of the adapter to use for this operation

Default Value: ARSadapter

No

<schema name>

Specifies the schema from which the entry should be deleted

Yes

<entry id>

Identifies the entry to be deleted

Yes

The following figure shows the XML sample of the input elements for the Delete Entry operation:

XML sample of the input elements for the Delete Entry operation

<remedy-action>
 <schema>Sample:Cities</schema>
 <query>'1'="000000000000009"</query>
</remedy-action>

The following table describes the output elements for the Delete Entry operation:

Adapter response elements for the Delete Entry operation

The following figure illustrates an XML sample of the output elements for the Delete Entry operation:

XML sample of the output elements for the Delete Entry operation

<delete-action-result>
 <entries>
   <metadata>
     <entry-count>1</entry-count>
   </metadata>
 </entries>
</delete-action-result>

 

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BMC Atrium Orchestrator Content 20.16.03