Translate Concept to Source ServiceDesk
Translates application specific elements to an internal common data model for use in subsequent workflow.
Workflow inputs – Translate Concept to Source ServiceDesk
Call Workflow Input | Description | Required? | Default Value |
collection | XML document containing the data to be translated from application specific elements to an internal common data model. | Yes | n/a |
mapping | XML document with a root element of <mappings> and child elements to be used to translate the source data. The element name should be a common data model element and the element's value should be the application specific element name contained in the common object. | Yes | n/a |
concept | XML document used to contain the translated data. This should consist of a root element and one child element. The translated data will populate this document. | Yes | n/a |
Workflow outputs – Translate Concept to Source ServiceDesk
Call Workflow Output | Description |
output | An XML document that contains the translated collection, with the root and child elements as defined in the collection template input. |