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Troubleshooting the BMC Remedy AR System adapter

This topic provides information about troubleshooting issues specific to the BMC Remedy AR System adapter.

For troubleshooting startup, connection, and other information, see https://kb.bmc.com/infocenter/index?page=content&id=S:KA327406.

Message: BMC Remedy AR System server not sending notifications to a client.

Explanation: The BMC Remedy AR System server stops sending notifications to a client if the maximum number of allowed attempts fails.

User response: Restart the BMC Remedy AR System server to clear its cache.

 

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