Installing Multi-Server Administration on Windows


This topic describes how to install the TrueSight Network Automation – Multi-Server Administration on Windows using a wizard.

Note

This release of Multi-Server Administration does not support silent installation.

Before you begin

  • Ensure that you have set up the installation environment.
  • If you have installed any intrusion prevention system, such as McAfee Intrusion Protection, ensure that it is disabled before you start the installation process. You can enable it once the installation is complete.

Recommendation

BMC recommends that you install Multi-Server Administration on a computer different than the TrueSight Network Automation application server.

To install Multi-Server Administration

  1. Log on as an administrator to the host computer where you are installing Multi-Server Administration.
  2. Start the installation by executing the setup.cmd file that you extracted in Extracting the installation files.
    The installer might take a minute or more to start.
  3. Welcome panel: Click Next.
  4. End User License Agreement panel: Review the The referenced document [xwiki:Automation-DevSecOps.Network-Automation.TrueSight-Network-Automation.tsna251.TrueSight Network Automation 25\.1._Inclusion-Library._Common-terminology.WebHome] was not found. Software License. Select I agree to the terms of the license agreement to continue the installation, and then click Next.
  5. Installation Directory panel: Specify the directory in which you want to install the product in the Destination Directory field, and click Next. This directory is the MSA_HOME directory. (Default) C:\Program Files\BMC Software\BCA-Networks-MSA.

    Notes

    • Do not use pound ($), hash (#), or at (@) sign in the directory path.
    • The directory path cannot contain any non-Latin characters (Chinese, Japanese, Korean, or similar). These characters cause the installation to fail.
    • You must install the software on a local drive. Do not install the software on a network drive.
    • BMC recommends using the default value for continuity with uninstallation and future upgrades.
  6. Web Server Information panel: Change the Web server port number, as necessary, to avoid conflicts with other applications on the same host computer, and click Next.

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  7. Certificate Information panel: Enter all of the information required for the HTTPS certificate, and click Next.

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  8. Memory and System Options panel: Change memory settings or enter additional startup options if required, and click Next.

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  9. Installation Preview panel: Review the summary information, then click Install.
    If you need to change a setting, click Previous. Each panel retains previous entries unless you change them.
    A panel appears indicating that the installation completed successfully. As part of a successful server installation, the TrueSight Network Automation -- Multi-Server Administration Web Server service is installed.
  10. Finish and log file panel: Review the summary information. To view the installation log file click View Log. Otherwise click Next.
    The name of the log file is msa_install_log.txt. The location of the file is determined by the %TEMP% environment variable in Windows.
  11. On the final page, click Done.

    Note

    You must reboot your system to start the product services.

Where to go next

Log on to the Multi-Server Administration using the user account mentioned in Accessing-the-Multi-Server-Administration-interface and add sites.

 

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