Viewing the user listing

During installation, TrueSight Network Automation creates one Administrator account. If you choose to authenticate users externally during installation, you supply the user name for the Administrator during installation. This account must be present and enabled in the external authentication server. If you choose to authenticate users locally, the default Administrator is sysadmin (password = sysadmin).

If you have installed the BMC Remedy ITSM integrations, Network Automation creates one ao_adapter account. This account is required by the embedded TrueSight Orchestration to use the Network Automation web services. Do not delete or edit this account.

Each user is assigned to one or more roles defining the access rights. Essential user activity is logged in the Event log, including login and logout, database management, and device configuration management. Additional system-wide user account security parameters are defined under Admin > System Parameters.

Viewing the list of all users in the system

To view the list of all users, go to Admin > User Admin > Users. By default, users are sorted by Name. To sort on a different column, click the column heading. You can view the user details by clicking the user name link.

You can add to and refresh the user list. Use the Actions icons to perform the following tasks:

• Edit the details of a user
• Copy user preferences

• Delete or unlock a user

  Important: New in 20.02.01

  Logged in users can be deleted by any authorized users.

  When an authorized user deletes another user or deletes his/her own user account, the system terminates all active sessions for the deleted user upon successful deletion of the user. Active sessions include web services and SSH proxy sessions as well. In earlier versions, active sessions are not terminated upon deletion of the user.