User goals and features

TrueSight Network Automation is the smart choice for managing change, configuration, and compliance of network assets. The following key features are supported:

• Managing network devices from multiple vendors from a single platform
• Auditing and enforces compliance to configuration best practices
• Detecting, auditing, and reporting on all changes (who/what/where/when)
• Enabling users to perform network change and compliance tasks with business service context through its integration with BMC Atrium CMDB
• Enabling users to track and approve network changes through BMC Remedy ITSM Change Management
• Allowing organizations to automatically open Incident tickets in BMC Remedy ITSM Incident Management when network change events are detected (for example, non-compliant device)
• Implementing a reliable backup and recovery process
• Proactively assessing and reporting service impacting changes
• SmartMerge technology automating configuration rollback, configuration updates, and standards enforcement
• Supporting change workflow process that subjects change requests to review and approval
• Automatically grouping devices for network change and configuration (NCCM) operations based on device attributes
• Enforcing a role-based user security model
• Supporting multi-tenancy using realms