Preparing to upgrade


Where you are in the Upgrade process

Preparing to upgrade Network Automation - Data Warehouse

Upgrading Network Automation - Data Warehouse requires you to complete various pre-upgrade tasks. Do the following:

  1. Download the product files from the BMC Electronic Product Distribution (EPD) location. 
  2. Review the System requirements for TrueSight Network Automation - Data Warehouse.
  3. Ensure that all extract, transform, and load (ETL) runs have completed and that ETL is not running. For more information, see Viewing-the-ETL-status.
  4. Back up the reports data warehouse. 
  5. If you have custom certificates, ensure that your files are not overwritten by the upgrade process. For more information, see Implementing private certificates in TrueSight Smart Reporting (version 20.02) or Implementing private certificates in TrueSight Smart Reporting (version 19.3).

  6. Close all the files and folders opened in the current sessions. Also, close other user sessions on the server before starting the upgrade.

Where to go from here

Depending on your environment, upgrade Network Automation - Data Warehouse using one of the following options:

 

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TrueSight Network Automation Reporting 19.11