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Closing an event or a group of object events

  1. From the appropriate display of events, choose Tools> Close Eventon the row of the relevant object:
    • Service on the Services> Grid View tab. When closing events from the service object, the system considers only container events. Dependency events are not closed.
    • Devices> Grid View: do a mouse over on Tools and select Close Event (s) from the tooltip
    • Groups> Grid View: do a mouse over on Tools and select Close Event (s) from the tooltip
    • Specific event on the All Events tab, the Event Details screen, or the Probable cause analysis screen
  2. Click OK on the confirmation message.

 

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BMC ProactiveNet 9.6