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Setting the acknowledgment message

  1. On the All Events tab, choose Tools > Intelligent Event History.
  2. On the Intelligent Event Details page, select Tools > Acknowledge Event.
  3. If you want to assign the event to yourself, select the Acknowledge check box.
  4. Enter the acknowledgment message text (up to 128 characters) in the Message box.
  5. Click Submit.
    Your message is displayed with the event on the Intelligent Event History screen.

 

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BMC ProactiveNet 9.6