Pausing auto-refresh

The pausing auto-refresh feature enables you to pause refreshing the data views automatically when an Operations Console window is not active. When you enable the auto-refresh feature, auto-refresh of data views is paused when the Operations Console window is not accessed for a configured period of time. Pausing improves the application performance by reducing the BMC ProactiveNet Server workload.

A window can be in an inactive state when you minimize the Operations Console, lock your computer, or when you are accessing another application other than the BMC ProactiveNet Operations Console.

To configure auto-refresh

1. On the Administration tab, under the BMC ProactiveNet, click the Edit link for Auto-Refresh Performance Enhancement. The Auto-Refresh Performance Enhancement screen is displayed.
2. Set Auto-Refresh Pausing to On or Off from the drop-down list. If you select On, the Inactivity Time Limit field is displayed. By default, Auto-Refresh Pausing is off.
3. Select the time limit from the Inactivity Time Limit drop-down list. Auto-refresh will be paused if you are inactive for the set period. Default time limit is 10 minutes.

4. Click Apply. The changes will be reflected only when you log in again.

   Warning

   Note

   • The auto-refresh pause feature that you select here takes precedence over the setting that you have selected in the Event List Preferences dialog box. For more information about refreshing the event list, refer to Refreshing-the-event-list section.
   • The auto-refresh pause feature is user-specific. For example, consider a scenario where there are two users, user A and user B. User A logs in and sets the time limit to 5 minutes. When user B logs in later, the time limit setting displayed is user B's and not user A's settings.
   • If the auto-refresh pause feature is On and the Operations Console window is inactive, the Auto Pausing pop-up window is displayed. A message that all data refreshing is paused and a time stamp of when the last update occurred is displayed. The pop-up window disappears when you activate the Operations Console window again.