Determination of event states
The event list displays sufficient information for you to recognize an event's current state quickly. Each event's state depends on multiple factors:
- Severity, reflected in the severity icon and color of the event line (based on the preference selected by the user)
- Priority, reflected in the priority icon
- The last event operation performed on the event, reflected in the status icon
When you perform an event operation on an event, the state of the event changes according to the following table. For information about performing event operations, see Performing-event-operations.
Event states resulting from event operations
Event operation performed | Resulting state |
|---|---|
Acknowledge Event | Acknowledged |
Take Ownership | Assigned |
Decline Ownership | Acknowledged |
Assign To | Assigned |
Close Event | Closed |
Unacknowledge Event | Open |
Black Out | Blackout |
The following figure shows how an event in any state is affected by the operations that are valid for that current state. The circles represent the event states. Each arrow represents an action, with the direction of the arrow indicating the flow of the action. For example, if the event is currently in the Acknowledge Event state, you can perform a Take Ownership, Assign To, Close Event, or Unacknowledge Event action. Conversely, for that event to be in the Acknowledge Event state, you must perform an Acknowledge Event or Decline Ownership action.
How event operations affect event state 