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Changing the BMC ProactiveNet Console passwords

For security reasons, BMC recommends that you change the passwords for the BMC ProactiveNet Administration Console and the BMC ProactiveNet Operations Console after installation.

To keep your passwords secure, you also must change them periodically.

Changing your BMC ProactiveNet Administration Console password

Warning

Note

In a setup where LDAP authentication is used, administrators must change the password from the LDAP server and not from the BMC ProactiveNet Administration Console. If you forget your password, an administrator must clear the encrypted form of your password from the configuration file at pw\pronto\conf\ldap_configuration.xml. The next time that you log on, you will enter a new password, and you will be prompted to confirm it. This operation sets your new password. Restart the BMC ProactiveNet Server after updating the ldap_configuration.xml file.

To change the BMC ProactiveNet Administration Console password

  1. From the menu bar, select Server > Change Password.
  2. In the Change Password dialog box, in the Old Password field, enter your current password.
  3. In the New Password and Confirm New Password fields, enter a new password.
  4. Click OK.

Your password for the BMC ProactiveNet Administration Console logon is changed immediately.

Changing your BMC ProactiveNet Operations Console password

  1. Click the Options link at the top the Operations Console.
  2. In the General tab, under User ID and Password, click Edit.
  3. Enter the old password and the new password, and then click Apply.

 

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BMC ProactiveNet 9.6