Limitations of probable cause analysis in a virtual  environment

By default, probable cause analysis in a virtual environment is confined to VMware metrics.

ESX host and VM relationships imported from the BMC ProactiveNet CMDB Extensions cannot be used in probable cause analysis unless monitors of the type that are included in VirtualSystem Attribute set are added to these devices, that is, a policy is created to monitor Virtual Servers. If you add monitor instances of the type that are part of the VirtualSystem Attribute Set to the devices imported from the BMC ProactiveNet CMDB Extensions, probable cause analysis leverages the ESX host and/or the virtual machine relationship between these devices.

Note

By default, monitors related to PATROL virtualization are not added to the VirtualSystem attribute set. You need to add these monitors manually. For more information about managing attribute sets, see Managing attribute sets.

For a list of monitors related to VMWare, see Event information used in probable cause analysis.

 

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