Detailed Diagnostics for BMC TM ART monitors

Use Detailed Diagnostics for BMC TM ART monitors to observe the performance of web transactions.

For information about adding the adapter for BMC TM ART, see Adding-an-adapter-for-BMC-TM-ART.

For information about Detailed Diagnostics when the adapter for BMC TM ART is integrated with BMC AppSight, see Application-Diagnostics-for-BMC-AppSight-integrations.

To view Detailed Diagnostics for BMC TM ART monitors

In the Operations Console, select one of the following options for a selected BMC TM ART monitor:

1. Event View
   • Tools > Diagnostics > Page Timers (For more information, see  Page Timers attributes for BMC TM ART transaction.)
   • Tools > Diagnostics > Run Now + TrueLog (For more information, see Run Now + TrueLog attributes for BMC TM ART transaction.)
2. Grid View 
   • Tools > Remote Actions > Page Timers (For more information, see Page Timers attributes for BMC TM ART transaction.)
   • Tools > Remote Actions > Run Now + TrueLog (For more information, see Run Now + TrueLog attributes for BMC TM ART transaction.)

You can also add an event rule for Detailed Diagnostics in the Operations Console.

To add an event rule for Detailed Diagnostics for BMC TM ART monitors

1. Log on to the BMC ProactiveNet Operations Console with administrator privileges.
2. Click Options at the top of the console window.
3. On the Administration tab, click Edit in the Event Rule row.
4. Click Add and follow the onscreen instructions to create the event rule.
   
   Diagnostics that are triggered from an event rule save the output in the database. The information is accessible from the Diagnostics column in the Event Summary table. The Detailed Diagnostics icon is displayed when an event has been triggered. Click the icon to display the diagnostic output.