Adding the clone cell KB directory to the unique file path for merged KBs

On the BMC ProactiveNet Server 9.5.xx host, create a unique file path for the BMC ProactiveNet cell that will be upgraded. The file path must follow the following hierarchy:

topLevelDirectory\mergedKB\server\etc\cellName

where,

  • topLevelDirectory can be any directory
  • mergedKB is a required subdirectory, but you can give it any name
  • the specific directory path server\etc\cellName is required
  • cellName is the name of the cell to be upgraded

Note

Your system might already have this file path defined if you had upgraded to BMC ProactiveNet 9.5.xx from an earlier BMC ProactiveNet version.

Copy or move the KB directory of the clone cell to the corresponding topLevelDirectory\mergedKB\server\etc\cellName file path. The server upgrade routine asks for the file path when you upgrade to 9.6.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*