I cannot view the vCloud Director cloud resources in the Operations Console

If you cannot view the VMware vCloud Director cloud resources in the BMC ProactiveNet Operations Console, you must enable vCloud Director consuming in BMC ProactiveNet. To do this:

1. On the BMC ProactiveNet Central Server, in installationDirectory\pw\custom\conf\pronet.conf, set the following properties as follows:
   isCloudDeployment=true
    If you are working in a multiple server environment, set:
   isCentralServer=true
   isAllInOne=false
    If you are working in a single server environment, set:
   isCentralServer=false
   isAllInOne=true

2. In installationDirectory\pw\pronto\conf\vcloudadapter.xml, update the bppmCentralHost and bppmCentralPortproperties as follows:

   <param>
      <name>sapprotocol</name>
      <value>{bppmCentralProtocol}</value>
   </param>
   <param>
     <name>saphost</name>
       <value>{bppmCentralHost} (Host name of BMC ProactiveNet Central Server)</value>
   </param>
   <param>
     <name>sapport</name>
       <value>{bppmCentralPort} (BMC ProactiveNet default port is 80)</value>
   </param>
   

3. In the vcloudadapter.xmlfile, update the properties shown below:

   <vcdProtocol>{vcdProtocol}/vcdProtocol>
   <vcdHost>{vcdHost}</vcdHost>
   <vcdPort>443</vcdPort>
   <vcd-username>{vcdUsername}</vcd-username>
   <vcd-password password="{vcdPassword}"encrypted="false"/>
   <vcd-userOrg>System</vcd-userOrg>
   <vcdVersion>1.5</vcdVersion>
   <vcd-connection-timeout>30000</vcd-connection-timeout>
   <vcd-socket-timeout>30000</vcd-socket-timeout>
   <vcd-retry-interval-seconds>10</vcd-retry-interval-seconds>
   <vcd-no-of-retry>3</vcd-no-of-retry>
   
4. Restart the BMC ProactiveNet Server using the pw sys start command.

Related topics

Integrating VMware vCloud Director with BMC ProactiveNet