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Adapter for SCOM debug log files

The adapter for SCOM includes log files that you can use for debugging issues.

The debug log files record some or all of the following information:

  • Processes used to connect and retrieve data from the SCOM server
  • Data retrieved from the SCOM server
  • Data stored in the BMC ProactiveNet database
  • Verification statements or errors encountered in the processes

The debug log files are disabled by default. You can use the command-line interface (CLI) commands to enable logging. For more information, see pw-debug. For example, use the following command syntax to enable logging to a debug log file:
pw debug on -a <agent_name> -s <subsystem>

where:

  • <agent_name> is the host name or IP address of the remote agent
  • <subsystem> is the name of the subsystem, such as SCOMPollManagerAutoDiscovery, SCOMPollManagerMonTypeDiscovery, or SCOMPollManager (which corresponds to the name of the log file)

On Windows systems, the debug log files are at <installationDirectory>\pronto\logs\debug

On UNIX systems, the debug log files are at <installationDirectory>/pw/pronto/logs/debug

The following table lists the available debug log files:

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BMC ProactiveNet 9.6