Installing the Fix Pack silently

A silent installation enables you to install the Fix Pack by running the installer from a command line. In a silent installation, you specify the required installation settings in the .options file. 

A silent installation is also referred to as an unattended installation.

• Before you begin
• To perform a silent installation of the BMC ProactiveNet Server
• To perform a silent installation of the Integration Service
• To perform a silent installation of the Administration Console
• Related topics

Before you begin

Before performing a silent installation, you must encrypt the passwords and use the encrypted passwords in the .options file. You can encrypt the passwords by using the Maintenance Tool. Run the following command to start the Maintenance Tool and get the encrypted password for each component. Run the tool on a computer that has JRE installed. 

Microsoft Windows

BPPMServer\Disk1\utility\BPPMServerMaintenanceTool.cmd -silent -encrypt -encrypt -password=<myPassword> -confirm_password=<myPassword>
where myPassword is the password to be encrypted.

UNIX

• • ===

BPPMServer/Disk1/utility/BPPMServerMaintenanceTool.sh -silent -encrypt -encrypt -password=myPassword -confirm_password=myPassword 
where {{code language="none"}}
my
{{/code}}Password is the password to be encrypted.

To perform a silent installation of the BMC ProactiveNet Server

Before you install the Fix Pack silently, customize the server_fixpack_silent.options file as required. This file is available in the <OS>\BPPMServer\Disk1 directory.

To customize the options file

• Confirm restart of the BMC ProactiveNet server after installing the Fix Pack.
  -J FIXPACK_CONFIRM_SERVER_RESTART=true
  The default value is true. 
• (Optional) If you have already migrated customized KB definitions to the new standard 9.6 KB, set the value of the MIGRATED_KB parameter to true and provide the path of the customized KB directory: 

Microsoft Windows

To install the BMC ProactiveNet Server by using the server_fixpack_silent.options file, run the following command at the command prompt:

install.cmd -i silent -DOPTIONS_FILE=<fullyQualifiedPath>\server_fixpack_silent.options
where fullyQualifiedPath indicates the complete path where you have saved the server_fixpack_silent.options file. If the fullyQualifiedPath parameter contains a space in it, enclose the path within double quotes.

Installation-related information is not displayed on the console when the silent installation begins. However, installation occurs in the background. The progress of the installation is logged in a temporary folder during the installation. Go to Start > Run, enter %temp% in the Open box, and see the bppm_fixpack_log.txt file for the installation progress details and for the database-related progress details.

UNIX

To install the BMC ProactiveNet Server by using the server_fixpack_silent.options file, run the following command at the command prompt:

./install.sh -i silent -DOPTIONS_FILE=<fullyQualifiedPath>/server_fixpack_silent.options 

where fullyQualifiedPath indicates the complete path where you have saved the server_fixpack_silent.options file. If the fullyQualifiedPath parameter contains a space in it, enclose the path within double quotes.

Installation-related information is not displayed when the silent installation begins. However, installation occurs in the background. Open /tmp or /var/tmp, and see the bppm_server_service_pack_9502_install_log.txt file for the installation progress details and for the database-related progress details.

To perform a silent installation of the Integration Service

This Fix Pack contains a full installation of the Integration Service. You can either perform a fresh installation of the Integration Service or apply the Fix Pack on an existing Integration Service.

To perform a fresh silent installation of the Integration Service, see Performing-a-silent-installation-of-the-BMC-ProactiveNet-Integration-Service.

To install the Fix Pack silently on the Integration Service, perform the following steps.

To customize the options file

1. Navigate to the downloaded BPPMAgent.zip file and extract its contents. 
2. Open the bmc_pnet_is_upgrade.options file in a text editor.

3. Under Product Install Location, specify a valid directory for the Integration Service or remote cell:

   -P installLocation=<INSTALL DIR>

   <INSTALL DIR> is the installation location.

   Examples

   (Windows)-P installLocation=C:\Program Files\BMC Software\BPPMAgent
   (Linux)-P installLocation=/opt/bmc/BPPMAgent

4. Under User Input Properties, enter the Integration Service and remote cell installation configuration information.

   -J name=value

   name is the name of the parameter
   value is the value for the parameter

   -J OLD_CELL_INSTALL_LOCATION=C:\Program Files\BMC Software\BPPMAgent-J OLD_INSTALL_LOCATION=C:\Program Files\BMC Software\BPPMAgent

   -J IS_CELL_UPGRADE=true

   -J IS_I_S_UPGRADE=true

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5. Post-installation, if you manually set the cell to high-availability mode, set the value of the following parameter to true

   -J HA_MODE_SELECTED=<false/true> 

6. (Optional) If you have already migrated customized KB definitions to the new standard 9.6 KB, set the value of the MIGRATED_KB parameter to true and provide the path of the customized KB directory: 

   -J MIGRATED_KB=<true/false>
   -J MIGRATED_KB_HOME=<KB migration path>

To install the Fix Pack on the Integration Service and remote cell silently on Microsoft Windows

1. Open a command prompt with the Run as administrator option. Navigate to the BPPMAgent\Disk1 folder that contains the install.cmd file.

2. Run the following command to install the Fix Pack on the Integration Service and remote cell by using the bmc_pnet_is_upgrade.options file:
   install.cmd -i silent -DOPTIONS_FILE="<fullyQualifiedPath>\bmc_pnet_is_upgrade.options"
   where fullyQualifiedPath indicates the complete path where you have saved the bmc_pnet_is_upgrade.options file. The path must be enclosed within double quotes.

   install.cmd -i silent -DOPTIONS_FILE="C:\Temp\bmc_pnet_is_upgrade.options"Installation-related information is not displayed on the console when silent installation begins. However, installation occurs in the background. The installation progress is logged in a temporary folder during installation. Navigate to the Temp folder, and view the bppm_agent_install_log.txt file.

To install the Fix Pack on the Integration Service and remote cell silently on UNIX

1. Open a command prompt. Navigate to the BPPMAgent\Disk1 folder that contains the install.sh file.

2. Run the following command to install the Fix Pack on the Integration Service and remote cell by using the bmc_pnet_is_upgrade.options file:

   ./install.sh -i silent -DOPTIONS_FILE="<fullyQualifiedPath>/bmc_pnet_is_upgrade.options"

   where fullyQualifiedPath indicates the complete path where you have saved the bmc_pnet_is_upgrade.options file. The path must be enclosed within double quotes.

   ./install.sh -i silent -DOPTIONS_FILE="/tmp/bmc_pnet_is_upgrade.options"Installation-related information is not displayed when silent installation begins. However, installation occurs in the background. Open /tmp or /var/tmp and view the bppm_agent_install_log.txt file for the installation progress details.

To perform a silent installation of the Administration Console

Microsoft Windows

1. Customize the bmc_pnet_admin_install.options file as required, which is available in the BPPMAdmin\Windows directory.
2. Run the following command to install an Administration Console on the local computer by using the bmc_pnet_admin_install.options file:
   install.cmd -i silent -DOPTIONS_FILE=<fullyQualifiedPath>\bmc_pnet_admin_install.options
   where fullyQualifiedPath indicates the complete path where you have saved the bmc_pnet_admin_install.options file. If the fullyQualifiedPath parameter contains a space in it, the path must be enclosed within double quotes.

Installation-related information is not displayed on the console when the silent installation begins. However, installation occurs in the background. The progress of the installation is logged in a temporary folder during installation. Go to Start > Run, enter %temp% in the Open box, and see the bppm_admin_install_log.txt file.

UNIX

1. Customize the bmc_pnet_admin_install.options file as required, which is available in the following directory:
   
   • (Linux) BPPMAgent/Linux
   • (Solaris) BPPMAgent/Solaris

2. Run the following command to install an Administration Console on the local computer by using the bmc_pnet_admin_install.options file:
   ./install.sh -i silent -DOPTIONS_FILE=<fullyQualifiedPath>/bmc_pnet_admin_install.options
   where fullyQualifiedPath indicates the complete path where you have saved the bmc_pnet_admin_install.options file. If the fullyQualifiedPath parameter contains a space in it, the path must be enclosed within double quotes.
   
   

   ./install.sh -i silent -DOPTIONS_FILE="/temp directory/bmc_pnet_admin_install.options"
   Installation-related information is not displayed when the silent installation begins. However, installation occurs in the background. The progress of the installation is logged during the installation in the /tmp/bppm_admin_install_log.txt file.

Related topics

Downloading-the-Fix-Pack

Preparing-to-install-the-Fix-Pack