Supported databases and Web consoles system requirements

Supported databases

BMC ProactiveNet runs on the following databases:

  • SAP Sybase SQL Anywhere 16 (embedded with the BMC ProactiveNet Server)

    Platform

    EBF version

    Microsoft Windows

    16.0.0.1915

    Linux

    16.0.0.1911

    Solaris  

    16.0.0.1911

  • Oracle versions 11.2.0.2.0 , 11.2.0.3.0, 11.2.0.4, 12c (12.1.0.1.0) (Standard and Enterprise) (Oracle needs to be installed separately).

For more information, see Guidelines-and-tuning-recommendations-for-BMC-ProactiveNet-Database.

Web consoles system requirements

The following table lists the installation requirements of the BMC ProactiveNet Operations Console and BMC ProactiveNet Central Monitoring Administration.

Component

Requirement

Supported resolution

1280*1024

Supported browsers

  • Microsoft Internet Explorer versions 8, 9, 10, 11
  • Mozilla Firefox versions 20 and later
  • Google Chrome versions 25 and later
  • Safari 6.x on Mac OS version 10.x (also called OS X)
  • HARMAN

Adobe Flash Player

  • Version 10.0.x or later (for the Operations Console)
  • Version 11.x or later (for Central Monitoring Administration)

JAVA

  • Version 1.5 or later
  • Latest JRE version

To log on to the Operations Console faster, select the Disable NetBIOS over TCP/IP option on the WINS tab of the Advanced TCP/IP Setting dialog box (Control Panel > Network and Sharing Center > Change adapter settings > Properties > Internet Protocol Version 4 (TCP/IPv4) > Properties > Advanced).

As a best practice, BMC recommends using the Microsoft Windows operation system to experience best results in the Operations Console.

Notes

  • BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.
  • BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.

Related topics

Hardware-requirements

Guidelines-and-tuning-recommendations-for-BMC-ProactiveNet-Database

 

 

 

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