BMC ProactiveNet Server system requirements

The BMC ProactiveNet Server can be installed on the following operating systems:

BMC ProactiveNet Server requirements for Microsoft Windows

Component	Requirement	Recommended
User Rights	Administrative privileges
Supported versions of Microsoft Windows	Windows 2008, R2 (64 bit) Windows 2008, EE SP2 (64 bit) Note For Microsoft Windows 2008 and later versions, User Access Control must be disabled. Windows 2012 Standard Edition (64 bit) Windows 2012 Datacenter Edition (64 bit) Windows 2012 R2 Standard Edition (64 bit) Windows 2012 R2 Datacenter Edition (64 bit)
Memory	8 GB	8 GB
Hard disk space	Minimum 13 GB on Central Server and 9 GB on child server	20 GB
Database space	Embedded Sybase ASA Database: 10 GB on Central Server, 200 GB on each child server Oracle Databse, on a separate, dedicated computer: 200 GB each child server	200 GB for Sybase Database
Processor configuration	Intel Xeon	Intel Xeon
Port availability	The following ports should be available: 7, 80, 443, 1099, 1100, 1827, 1828, 1851, 2638, 3084, 3115, 3182, 3183, 8005, 8008, 8009, 8093, 8080, 9149, 12123, 12124, 12126, 12130, 12134, 12141, 15000, and 45000. For the list of BMC ProactiveNet components that use these ports and changing the default port number, see BMC-ProactiveNet-ports. Note Port 3182 can be used only by the pproxsrv of BMC ProactiveNet Integration Service version 9.0 or earlier.
Pagefile	3 GB	4 GB (Pagefile size should be Microsoft Windows Recommended)
Primary interface	Check for Network Interface Card (NIC)	Yes
Free disk space on system root	4 GB

BMC ProactiveNet Server requirements for Solaris

Component	Requirement	Recommended
User Rights	root privileges
Platform	UltraSPARC-10 or later
Supported versions of Sun Solaris	Solaris 10, 11, 11.1
Memory	4 GB	8 GB
Hard Disk space	9 GB	18 GB
Database space	Embedded Sybase ASA Database: 10 GB on Central Server, 200 GB on each child server Oracle Database, on a separate, dedicated computer: 200 GB each child server	200 GB for Sybase Database
Port availability	The following ports should be available in listen mode: 7, 80, 443, 1099, 1100, 1827, 1828, 1851, 2638, 3084, 3115, 3182, 3183, 8005, 8008, 8009, 8080, 8093, 9149, 12123, 12124, 12126, 12130, 12134, 12140, 12141, 15000, 45000. For the list of BMC ProactiveNet components that use these ports and changing the default port number, see BMC-ProactiveNet-ports. Note Port 3182 can be used only by the pproxsrv of BMC ProactiveNet Integration Service version 9.0 or earlier.
Available swap space	3 GB	4 GB
Software disk space	4 GB	4 GB
Data disk space	5.5 GB	9 GB
Temporary disk space (/tmp)	1 GB with read/write privileges	1 GB
Display	256 colors (required for Administration Console)
File descriptor	1024	1024
Package required for graphs	system SUNWmfrun Motif RunTime Kit

BMC ProactiveNet Server requirements for Linux

Component	Requirement	Recommended
User Rights	root privileges
Supported versions of Linux	Red Hat Enterprise Linux (RHEL) versions 6.3, 6.4, 6.5, 6.6, 7.0, 7.1 (64-bit versions) Note To install the BMC ProactiveNet Server on RHEL 7.0 or 7.1 with Sybase as a database, you must run the following command while launching the installer. install.sh –J ENABLE_SYBASE16_FOR_RHEL7=true Note When installing the BMC ProactiveNet Server on RHEL 7.1, the installation fails with the library validation error. To avoid the issue, see Installation and uninstallation issues. SUSE Linux Enterprise Server 11 Service Pack 2, Service Pack 3	Red Hat Enterprise Linux versions 6.3, 6.4, 6.5, 6.6, 7.0, 7.1 (64-bit versions)
Kernel version	Supported kernel version for Red Hat Enterprise Linux versions 6.3 and 6.4 is 2.6.32 Supported kernel version for Red Hat Enterprise Linux version 6.5 and 6.6 is 2.6.32 Supported kernel version for Red Hat Enterprise Linux version 7.0 and 7.1 is 3.10.0 Supported kernel version for SUSE Linux Enterprise Server 11 Service Pack 2 is 3.0.13 Supported kernel version for SUSE Linux Enterprise Server 11 Service Pack 3 is 3.0.76
Memory	4 GB	8 GB
Hard Disk space	9 GB	18 GB
Database space	Embedded Sybase ASA Database: 10 GB on Central Server, 200 GB on each child server Oracle database, on a separate, dedicated computer: 200 GB each child server	200 GB for Sybase database
Port availability	The following ports should be available in listen mode: 7, 80, 443, 1099, 1100, 1827, 1828, 1851, 2638, 3084, 3115, 3182, 3183, 8005, 8008, 8009, 8080, 8093, 9149, 12123, 12124, 12126, 12134, 12141, 15000, 45000 For the list of BMC ProactiveNet components that use these ports and changing the default port number, see BMC-ProactiveNet-ports. Note Port 3182 can be used only by the pproxsrv of BMC ProactiveNet Integration Service version 9.0 or earlier.
Software disk space	4 GB	4 GB
Data disk space	5.5 GB	9 GB
Temporary disk space (/tmp)	1 GB with read/write privileges	1 GB
Display	256 colors (required for Administration Console)
Available swap space	3 GB	4 GB
File descriptor	4096	4096

Red Hat subscription

The product requires some additional libraries to be present on the system (see list below).

The preferred method to add any missing libraries is to use the yum command to fetch the necessary library packages from the RHN (Red Hat Network) repository via the Internet. To use this method, a Red Hat subscription is needed. Register the system by clicking System >Administration > Red Hat Subscription Manager in the menu on the server itself. After registering the system, you can use yum install to download and install the required libraries from the RHN.

X Windows required

The BMC ProactiveNet Server installer requires a graphical user interface. You must install X Windows.

On the Red Hat Enterprise Linux terminal, type yum grouplist and check that X Window System is listed. If not, then run yum groupinstall 'X Window System' to install the necessary packages.

Required libraries

Ensure that the following libraries are present to install BMC ProactiveNet Server. To install the libraries, the following commands can be used.

Notes

If an error occurs while installing a 32-bit library, try rerunning the install command with both 32-bit and 64-bit versions of the library. For example, yum install pam.i686 pam.x86_64 (RHEL) or zypper pam-32bit pam (SUSE)
After installing the libraries, check that the libraries are not corrupted.
- yum check (Red Hat Enterprise Linux)
- zypper verify (SUSE Linux)

BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.

BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.