Integrating BMC Atrium CMDB with BMC ProactiveNet

This topic provides details about retrieving and viewing BMC Atrium Configuration Management Database (CMDB) configuration items in BMC ProactiveNet service models.

Note

If you are integrating with the BMC Atrium CMDB, all BMC ProactiveNet Servers in your environment must be synchronized with a single CMDB for probable cause analysis and event propagation to work properly.

If you configure event propagation among the nodes of one BMC ProactiveNet enterprise environment, status propagation occurs. BMC ProactiveNet supports distribution of service models across the nodes of a BMC ProactiveNet enterprise environment.
If you configure a new Atrium CMDB with BMC ProactiveNet Server and you need to publish a service model, you must manually update and restart the publishing server configuration.

Integrating with BMC Atrium CMDB

The BMC Atrium CMDB is used for sharing configuration data among various BMC products. BMC Atrium CMDB uses a federated data model, featuring a centralized database linked to other data stores, to share configuration data without the high setup and maintenance costs associated with a pure centralized approach.

BMC ProactiveNet can automatically detect business service impact relationships stored in the BMC Atrium CMDB to perform precise root cause and business impact analysis, utilizing fewer people to triage problems. Leveraging existing configuration items (CIs) and service impact relationships defined in the BMC Atrium CMDB ensures consistency and eliminates the need to maintain the same information in multiple tools.

For information about this integration, see the following links:

 

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