Performing a silent installation of the BMC ProactiveNet Integration Service

This page provides information about performing a silent installation of the BMC ProactiveNet Integration Service and contains the following topics:

Performing a silent installation of the BMC ProactiveNet Integration Service on Microsoft Windows

For silent installation, you must encrypt the passwords and use the encrypted passwords in the .options file. For more information about encrypting the passwords that are required for silent installation, see Encrypting passwords in the options file.

Perform the following steps to install the BMC ProactiveNet Integration Service and the BMC ProactiveNet Remote cell:

  1. Navigate to the BPPMAgent.zip file available in the installationDirectory\pw\pronto\web\html\download\win32_agent directory and extract its contents. 
  2. Customize the bmc_pnet_is_install.options file as required, which is available in the extracted zipped folder.
  3. Open the command prompt with the Run as administrator option. Navigate to the install.cmd file, which is available in the extracted zipped folder.

  4. Run the following command to install an Integration Service on the local computer by using the bmc_pnet_is_install.options file:

    install.cmd -i silent -DOPTIONS_FILE=<fullyQualifiedPath>\bmc_pnet_is_install.options

    where fullyQualifiedPath indicates the complete path where you have saved the     bmc_pnet_is_install.options file. If the fullyQualifiedPath parameter contains a space in it, the path must be enclosed within double quotes. 

    Example

    install.cmd -i silent -DOPTIONS_FILE="C:\Program Files\Agent Installation\bmc_pnet_is_install.options"

Note

Installation-related information is not displayed on the console when silent installation begins. However, installation occurs in the background. The installation progress is logged in a temporary folder during installation. Go to Start > Run, enter %temp% in the Open box, and refer the bppm_agent_install.log file.

Performing a silent installation of BMC ProactiveNet Integration Service on Linux or Solaris

For silent installation, you must encrypt the passwords and use the encrypted passwords in the .options file. For more information about encrypting the passwords that are required for silent installation, see Encrypting passwords in the options file.

Perform the following steps to install BMC ProactiveNet Integration Service on Linux or Solaris operating systems:

  1. Navigate to the BPPMAgent.zip file available in the following directory and extract its contents. 
    • (Linux) installationDirectory/pw/pronto/web/html/download/linux_agent
    • (Solaris) installationDirectory/pw/pronto/web/html/download/solaris_agent
  2. Customize the bmc_pnet_is_install.options file as required, which is available in the extracted zipped folder.
  3. Open the command prompt with the Run as administrator option. Navigate to the install.cmd file, which is available in the extracted zipped folder.

  4. Run the following command to install an Integration Service on the local computer by using the bmc_pnet_is_install.options file:
     

    ./install.sh -i silent -DOPTIONS_FILE=<fullyQualifiedPath>/bmc_pnet_is_install.options

    where fullyQualifiedPath indicates the complete path where you have saved the bmc_pnet_is_install.options file. If the fullyQualifiedPath parameter contains a space in it, the path must be enclosed within double quotes.

    Example
    ./install.sh -i silent -DOPTIONS_FILE="/temp directory/bmc_pnet_is_install.options"

Note

Installation-related information is not displayed when silent installation begins. However, installation occurs in the background. Open /tmp or /var/tmp and refer the bppm_agent_install_log.txt file for the installation progress details.

 

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