Installing BMC ProactiveNet Integration Service and BMC ProactiveNet Remote Cell on Linux, IBM AIX, or Solaris

This section provides instructions for installing a BMC ProactiveNet Integration Service and BMC ProactiveNet Remote Cell on a Linux, IBM AIX, or Solaris operating system for the first time. Before installing, ensure that you review the Recommendations for installing BMC ProactiveNet Integration Service.

For instructions and more information about installing multiple BMC ProactiveNet Integration Services, see Installing-multiple-BMC-ProactiveNet-Integration-Services-on-a-single-computer-Linux-IBM-AIX-or-Solaris.

Before you begin

  • BMC recommends that you use MobaXterm as the UI to install BMC ProactiveNet on Linux/Solaris systems.

Installing as a non-root user

You can install BMC ProactiveNet Integration Service and BMC ProactiveNet Remote Cell as a user with root permissions or a non-root user with Sudo permissions.

To install as a non-root user, perform the following steps:

  1. Log on as a root user.
  2. Use the useradd command to create a user account. Assign a password to this user account.
  3. Open the /etc/sudoers file.
  4. At the end of the file, add the line <NON_ROOT_USER> ALL=(ALL) PASSWD:ALL, where <NON_ROOT_USER> is the user account you created.
  5. Save the file and exit from root.
  6. Log on to the computer using the non-root user account you created.
  7. Save the BPPMAgent.zip file on your drive and extract its contents.
  8. Run sudo install.sh. Enter the non-root account password when prompted.

To install BMC ProactiveNet Integration Service and BMC ProactiveNet Remote Cell on Linux, IBM AIX, or Solaris operating system

Perform the following steps to install BMC ProactiveNet Integration Service and BMC ProactiveNet Remote Cell on Linux, IBM AIX, or Solaris operating system:

  1. Access one of the following locations and download the BMC ProactiveNet Integration Service installation program:
  2. Save the BPPMAgent.zip file on your drive and extract its contents.
  3. Apply executable rights to all the installation files by running the following command: chmod -R 755 installationDirectoryFolderName installationDirectoryFolderName is the name of the folder that contains all the installation files.For example, chmod -R 755 Disk1

  4. On a command line, run the following command as an administrator:
    ./install.sh

  5. On the Welcome page, click Next.
  6. On the License Agreement page, select I agree to the terms of the license agreement, and click Next.

    The preinstallation check utility verifies whether the computer meets the requirements for installing the BMC ProactiveNet Integration Service. If the preinstallation check fails, the errors or warnings are listed in the Notification page. In that case, ensure that you correct the issues, and restart the installation process.

    NoteIf you want to install an additional Integration Service, on the Existing Installed Instances Detected page, select Install a new instance of this application.
  7. On the Directory Selection page, retain the default directory (/opt/bmc/BPPMAgent), or select a directory of your choice, and click Next.
  8. On the Component selection page, select the components that you want to install, and click Next. The following table lists the components that you can install and the procedure to install and configure them:
    Component
    Procedure
    BMC ProactiveNet Integration Service
    Configuring the BMC ProactiveNet Integration Service
    Click here to expand...
    To configure the BMC ProactiveNet Integration Service, on the BMC ProactiveNet Integration Service Configuration Input page, provide the following details, and click Next:

      • Integration Service Port—Port number for the Integration Service. The range is between 1024 and 65535. Ensure that the specified port is free.
      • Staging Adapter Port—Port number of the staging adapter. The default port number is 3183. Ensure that the specified port is free.
    BMC ProactiveNet Remote Cell
    Configuring the BMC ProactiveNet Remote Cell
    Click here to expand...
    To configure the BMC ProactiveNet Remote Cell, perform the following tasks:
    1. On the Configuring BMC ProactiveNet Remote Cell page, provide the following details:
      • Cell Instance Name—Name of the cell instance. The host name is the default cell instance name.
      • Cell Port—Port number in the range of 1024 to 65535. The default port number for the cell is 1828. Ensure that the specified port is free.
      • Cell Encryption Key—Encryption key for the cell. The default value is mc, and special characters are not allowed.
    2. If you want to configure the cell in a high availability mode, select Configure High Availability mode, select one of the following options, and provide the required details:
      • Primary Server—In the Secondary Cell HostName box, enter the host name of the secondary cell.
        NoteYou do not have to enter the details of the primary server. The Cell Instance Name, the Cell Port, and the Cell Encryption Key details that were specified in the previous step are used as the details for the primary server.
      • Secondary Server—Provide the following details for the secondary server: 
        • Secondary Cell Instance Name—Instance name of the secondary cell
        • Secondary Cell Port—Port number in the range of 1024 to 65535.  Ensure that the specified port is free.
        • Secondary Cell Encryption Key—Encryption key for the cell. The default value is mc, and special characters are not allowed. 
        • Primary Cell HostName—Host name of the primary cell
  9. Review the Installation Preview page, and click Install to start the installation.
  10. On the Installation Summary page, click View Log to view the log file, or click Done to exit the installation.

Notes

  • The remote cell is not supported on the Solaris Intel X86 platform.
  • The BMC ProactiveNet Integration Service is supported on computers running Linux as a guest operating system installed by using VMware.
  • You can check the version of the BMC ProactiveNet Integration Service in the installationDirectory/pw/pronto/bin/AGENT_VERSION file.
  • To replace a BMC Event and Impact Management cell, see Migrating-event-management-from-BMC-Event-and-Impact-Management-to-BMC-ProactiveNet.
  • Installing multiple BMC ProactiveNet Integration Services on a single computer adds additional load on the computer in terms of CPU, IO, Memory, and TCP buffer.

Related topic

Configuring-the-Integration-Service-for-extended-security

 

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