Installing the BMC ProactiveNet Administration Console on Linux or Solaris


This topic provides information about installing and starting the BMC ProactiveNet Administration Console on Linux or Solaris.

Before you begin

  • Ensure that you set the DISPLAY variable. Run the following command to set the DISPLAY variable:
    setenv DISPLAY ProactiveNetServerIPaddress 
  • On Red Hat Enterprise Linux, ensure that you install the following libraries:

    Library

    Version

    Command to install the library

    libgtk-x11-2.0.so.0

    N/A

    yum install libgtk-x11-2.0.so.0

    gtk2-2.18.9-10.el6.i686

    N/A

    yum install gtk2-2.18.9-10.el6.i686

To install the BMC ProactiveNet Administration Console

  1. Access one of the following locations, and download the BMC ProactiveNet Administration Console installation files:
  2. Apply executable rights to all the installation files by running the following command: chmod -R 755 installationDirectoryFolderName installationDirectoryFolderName is the name of the folder that contains all the installation files.For example, chmod -R 755 Disk1
  3. Save the Admin.zip file on the computer where you want to install the BMC ProactiveNet Administration Console and extract its contents. Open the install.sh file with the Run as administrator option
  4. On the Welcome page, click Next.
  5. On the Directory Selection page, retain the default directory, or select a directory of your choice, and click Next.
  6. On the Installation Preview page, click Install.

To start the BMC ProactiveNet Administration Console

  1. Run the following commands at the command line:cd installationDirectory/pw/pronto/bin/
    ./pw admin
  2. Click OK.On successful validation, the BMC ProactiveNet Administration Console is displayed.

To update non-default Impact Admin Server and RMI port number

If you have specified a non-default Impact Admin Server and RMI port during or after the BMC ProactiveNet server installation, the Administration Console does not connect remotely.

To use the Administration Console remotely, update the non-default Impact Admin Server and RMI port information in the following files:

  1. <Remote Admin Installation Directory>/BMC ProactiveNet Admin/admin/etc/ix.properties

    # The JServer port on which IX will be communicating for authentication and authorization
    # purpose. IX also uses this port for fetching certain configuration related data
    jserver_comm_port=<Port number on which BMC ProactiveNet server Impact Admin Server is running>
  2. <Remote Admin Installation Directory>/BMC ProactiveNet Admin/admin/pronto/conf/pronet.conf

     # Port Number used by RmiRegistry
    pronet.rmi.port=<Port number on which BMC ProactiveNet server RMIRegistry is running>

 

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