Checking the status of the BMC ProactiveNet Server

To check the status of the BMC ProactiveNet Server on Microsoft Windows

1. From the system icon tray, right-click the BMC ProactiveNet icon .
2. Select Server Status.

To check the status of the BMC ProactiveNet Server on Linux/Solaris operating systems

1. Access the pw CLI.
2. Enter pw sys status.

 Enabling the Integration Service to gather data from products that integrate with BMC ProactiveNet

During the installation process, you have the option to enable the Integration service.

To enable the Integration service on Microsoft Windows

1. Open the custom\pronet.conf file and change the value of the pronet.apps.agent.patrol.proxy.enabled property to TRUE.
2. From a command line, import pns.reg as follows:
   • If you are enabling the Integration service on a remote server, enter: Regedit /s installationDirectory\Agent\pproxy\PNS\security\pns.reg
   • If you are enabling the Integration service on a BMC ProactiveNet Server, enter: Regedit /s installationDirectory\pw\pproxy\PNS\security\pns.reg
3. From a command line, register pproxsrv.exe as a service on the desired port as follows:
   • If you are enabling the Integration service on a remote server, enter: installationDirectory\Agent\pproxy\PNS\bin\pproxsrv.exe -install -p 3182 -m

   • If you are enabling the Integration service on a BMC ProactiveNet Server, enter: installationDirectory\pw\pproxy\PNS\bin\pproxsrv.exe -install -p 3182 -m

     Warning

     Note

     The default port for the Integration service is 3182. If you want to register on a different port, substitute that port number in the registration command and update the custom\pronet.conf file with the new port number.

4. Restart the BMC ProactiveNet Agent service.

To enable the Integration service on Linux/Solaris operating systems

1. Open the /usr/pw/custom/conf/pronet.conf file.
2. Change the value of the pronet.apps.agent.patrol.proxy.enabled property to TRUE.
3. Restart the BMC ProactiveNet Integration Service by running the following command:
   pw process restart pronet_agent

Disabling the Integration Service

To disable the Integration Service, follow these steps.

1. Open the appropriate file for your operating system:
   • For Microsoft Windows: custom\pronet.conf
   • For Linux/Solaris or Linux: /usr/pw/custom/conf/pronet.conf
2. Change the value of the pronet.apps.agent.patrol.proxy.enabled property to FALSE.
3. Restart the BMC ProactiveNet Integration Service as appropriate for your operating system:
   • For Microsoft Windows: restart the BMC ProactiveNet Agent service

   • For Linux/Solaris: run pw process restart pronet_agent

     Warning

     Note

     Restarting the BMC ProactiveNet Integration Service will not stop the pproxy service.