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Changing the BMC ProactiveNet Server IP address

You might need to change your IP address for the self-monitoring service if you are using a Network Address Translation (NAT) firewall, or you have a connectivity issue.

To change the IP address of the BMC ProactiveNet Server

  1. From the Administration Console, select Advanced Options > Agent.
  2. Right-click ProactiveNet Server, and select Edit.
  3. In the Edit Remote Agent dialog box, replace the DNS Name/IP address with the new IP address.
  4. Click OK to close the dialog box and save your changes.
  5. Restart the self-monitoring service.

 

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BMC ProactiveNet 9.6