Displaying remote cells in the Infrastructure Management tab after  upgrading the BMC ProactiveNet Server


If you upgrade the BMC ProactiveNet Server, but do not upgrade any BMC ProactiveNet Integration Services, you cannot view the remote cells associated with those Integration Services in the Infrastructure Management tab of the BMC ProactiveNet Administration Console. To display the remote cells and manage them from the Infrastructure Management tab, perform the following procedure.

To display remote cells in the Infrastructure Management tab

  1. On the computer where the earlier version of the BMC ProactiveNet Integration Service is installed, open the admin_rec_options.baroc file.

    This file is located in the agentInstallationDirectory/pw/server/etc/cellName/kb/records directory.
  2. In the section titled Record Admin_Options Defines, change the default value of the attribute BMC ProactiveNet Administration Cell_enabled to Yes.
  3. Save and close the file.
  4. Stop the cell by entering the following command from a command line:
    mkill -n cellName
  5. Compile the cell by entering the following command from a command line:
    mccomp -n cellName
  6. Start the cell again by entering the following command from a command line:
    mcell -n cellName 

    You can now manage the cell from the Infrastructure Management tab in the administration console.

 

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BMC ProactiveNet 9.6