Viewing context-sensitive component information


The BMC ProactiveNet Infrastructure Management interface offers a range of context-sensitive information that you can access from right-click pop-up menus and multi-layered notebook tabs. The Details and Administer tabs are displayed for any component that you select in the model or navigation tree.

Details tab

The Details tab displays information that identifies the characteristics of the selected component and returns its status. Use the Details tabs to perform common actions, such as changing provider-consumer relationships between components. The Details subtabs are described in the following table: 

Tab name

Description

General

Displays name, class, and subtype of the selected object. Depending on the subtype, you can also view other slot values, as described in the following table.
You can edit the component properties by clicking the Edit Component button in this tab.

Status

Summarizes the applicable status levels of the component, such as SLA status, computed status, and impact status.

Priority and Cost

Displays priority details, as well as time-variable properties such as impact cost.

Advanced

Displays information about identification, creation and modification time, and read/write permissions for groups for the selected object.

Related Components

Provides status causes, possible problems, providers, and consumers of the selected component type. You can modify the relationship by clicking Edit Relationship, which opens the Edit Relationships dialog where you can add, modify, or remove relationships. Using the right-click menu options, you can highlight a retrieved component in the list and add a link to the navigation tree by choosing the Add Navigation Link option.
This tab also lets you view other components that have relationships with the selected component.

SLM

Displays the details of Service Level Management agreements assigned to the component.

Schedule

Displays the times when the component is in service combined with its priority costs when it is in service and when it is out of service.

Slot values: Details: General tab 

Section

Slot

Description

Component

Name

Name of the component that you have selected under BPPM Infrastructure in the navigation tree or in the service model in the Service Model View.

 

Class

The type of component that you have selected

 

Subtype

The subtype of component that you have selected

 

Editable Here

Contains a Boolean Yes/No indicator that states whether or not the selected component object can be edited in the BMC ProactiveNet Administration Console.
BPPM Infrastructure Management only contains objects that are not published. Therefore, Editable Here is always set to Yes in BPPM Infrastructure Management.

 

Master Repository

Specifies the data source of the component object. For example, component objects that originate from a direct feed source, such as BMC IX, mposter, or an MRL, are designated in this format: Cell- cellName. The default name for BPPM Infrastructure Management is Cell-Admin.

 

Run State

The current state of the object, which helps to determine its status, its icon shape, the icon's color, as well as which actions can be performed against the object. This slot value is updated whenever the component changes its state, from start to stop, from start to paused, from stop to start, and so forth.

 

Host

Host name of the computer where the component is installed

 

Port

Port number through which the BMC ProactiveNet Server communicates with the host where the component is installed

 

Data Destinations

Data destinations for component object

 

Started Date

The start date for component object

 

Role

Indicates whether a component, such as a cell server, is standalone or, in an HA pair, either primary or secondary.

Owner

Owner name

The individual responsible for the component

 

Owner Contact

The contact information for the owner of the component

Release

Environment

Indicates environment on which component is installed

 

Release

Indicates the version number

 

Build

Indicates the installer build

Administer tab

The Administer tab displays specific infrastructure information. Use the Administer tabs to perform unique infrastructure actions, such as editing configuration and log files and collecting debug files for troubleshooting. 

Tab name

Description

Configuration

Lists the configuration files for the selected component. You can edit the configuration files from this tab.

Logs

Lists the log files for the selected component. You can edit the log files from this tab.

Support Package

Allows you to create a Support Package comprised of the configuration and log files of the selected component.

Workload

Available only when a BMC ProactiveNet Cell server is selected. Displays workload information for the cell server.

Component

Available only when a BMC ProactiveNet Cell server is selected. Displays the components installed on the cell server.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC ProactiveNet 9.6