Viewing context-sensitive component information
The BMC ProactiveNet Infrastructure Management interface offers a range of context-sensitive information that you can access from right-click pop-up menus and multi-layered notebook tabs. The Details and Administer tabs are displayed for any component that you select in the model or navigation tree.
Details tab
The Details tab displays information that identifies the characteristics of the selected component and returns its status. Use the Details tabs to perform common actions, such as changing provider-consumer relationships between components. The Details subtabs are described in the following table:
Tab name | Description |
|---|---|
General | Displays name, class, and subtype of the selected object. Depending on the subtype, you can also view other slot values, as described in the following table. |
Status | Summarizes the applicable status levels of the component, such as SLA status, computed status, and impact status. |
Priority and Cost | Displays priority details, as well as time-variable properties such as impact cost. |
Advanced | Displays information about identification, creation and modification time, and read/write permissions for groups for the selected object. |
Related Components | Provides status causes, possible problems, providers, and consumers of the selected component type. You can modify the relationship by clicking Edit Relationship, which opens the Edit Relationships dialog where you can add, modify, or remove relationships. Using the right-click menu options, you can highlight a retrieved component in the list and add a link to the navigation tree by choosing the Add Navigation Link option. |
SLM | Displays the details of Service Level Management agreements assigned to the component. |
Schedule | Displays the times when the component is in service combined with its priority costs when it is in service and when it is out of service. |
Slot values: Details: General tab
Section | Slot | Description |
|---|---|---|
Component | Name | Name of the component that you have selected under BPPM Infrastructure in the navigation tree or in the service model in the Service Model View. |
| Class | The type of component that you have selected |
| Subtype | The subtype of component that you have selected |
| Editable Here | Contains a Boolean Yes/No indicator that states whether or not the selected component object can be edited in the BMC ProactiveNet Administration Console. |
| Master Repository | Specifies the data source of the component object. For example, component objects that originate from a direct feed source, such as BMC IX, mposter, or an MRL, are designated in this format: Cell- cellName. The default name for BPPM Infrastructure Management is Cell-Admin. |
| Run State | The current state of the object, which helps to determine its status, its icon shape, the icon's color, as well as which actions can be performed against the object. This slot value is updated whenever the component changes its state, from start to stop, from start to paused, from stop to start, and so forth. |
| Host | Host name of the computer where the component is installed |
| Port | Port number through which the BMC ProactiveNet Server communicates with the host where the component is installed |
| Data Destinations | Data destinations for component object |
| Started Date | The start date for component object |
| Role | Indicates whether a component, such as a cell server, is standalone or, in an HA pair, either primary or secondary. |
Owner | Owner name | The individual responsible for the component |
| Owner Contact | The contact information for the owner of the component |
Release | Environment | Indicates environment on which component is installed |
| Release | Indicates the version number |
| Build | Indicates the installer build |
Administer tab
The Administer tab displays specific infrastructure information. Use the Administer tabs to perform unique infrastructure actions, such as editing configuration and log files and collecting debug files for troubleshooting.
Tab name | Description |
|---|---|
Configuration | Lists the configuration files for the selected component. You can edit the configuration files from this tab. |
Logs | Lists the log files for the selected component. You can edit the log files from this tab. |
Support Package | Allows you to create a Support Package comprised of the configuration and log files of the selected component. |
Workload | Available only when a BMC ProactiveNet Cell server is selected. Displays workload information for the cell server. |
Component | Available only when a BMC ProactiveNet Cell server is selected. Displays the components installed on the cell server. |