Managing files on remote systems

From the BMC ProactiveNet Infrastructure Management interface, you can edit and save the configuration and log files of other applications and services that are running on remote systems.

To edit and save configuration files

1. Click the child component under a service or an application, such as a Service Impact Management cell, to select it.
2. From the notebook tabs, select Administer > Configuration.
   
   The drop list displays the configuration files of the selected component.
3. To modify a file, select it from the list, and click Edit.
4. In the Credentials dialog box, enter the credentials of the remote system, and click OK.
   
   The configuration file is displayed in the editor.
   
   The Additional command credentials check box applies mainly to UNIX or Linux systems, where you might need to log into the system under one user account, but then switch to another user account (for example, root) to run the action.
5. Edit the file.
6. When you are finished, you can click either of the following:
   
   • File > Save a Copy to save a copy of the file to your local system. 
   • File > Update Original to update the file on the remote system.

To edit and save log files

1. Click the child component under a service or an application, such as a Service Impact Management cell, to select it.
2. From the notebook tabs, select Administer > Logs.
   
   The drop list displays the log files of the selected component.
3. To modify a file, select it from the list, and click View.
4. In the dialog box, enter the credentials of the remote system, and click OK.
   
   The log file is displayed in the editor.
5. Edit the file.
6. When you are done, click File > Save a Copy to save a copy of the file to your local system.
   
   You cannot update a log file on a remote system. You can save it only to the local system.