How aliases are used depends on how the BMC ProactiveNet Servers are deployed
The deployment scenario for BMC ProactiveNet Servers can determine how aliases are used, as in the following examples:
- Multiple BMC ProactiveNet Servers using the same CMDB.
In this case, the same service model is shared and the CIs on the BMC ProactiveNet Servers have the same alias. - Multiple BMC ProactiveNet Servers using different CMDBs.
In this case, there are multiple service models. The expectation is that the aliases are the token IDs used by event sources and that the cell or other aliases are the same. - Multiple BMC ProactiveNet Servers using a local cell or Service Model.
In this case, you are expected to set the same alias for the same CI.
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