Adding users


Perform the following procedure to create new user accounts for BMC ProactiveNet.

To add a new user

  1. In the BMC ProactiveNet Administration Console, select the Administration tab.
  2. Select the User folder, right-click, and select Add User.

    The User dialog box displays.
  3. In the Edit User section of the dialog box, enter the relevant information as described in the following table:

    Edit User


    Item

    Description

    User Name

    The name of a new user, or the name of an existing user whose details you are editing.

    Display Name

    The name that displays when the user logs on to the BMC ProactiveNet Operations Console.

    Password

    A password to be used with the user name.

    The password should be at least 6 characters in length and should contain at least one letter and one number.

    Re-enter Password

    Password verification.

    Email Address

    The user's e-mail address

    Last Login

    Displays the date and time on which the user last logged on.

    Force Change Password

    Forces the user to change the assigned password on the first log on to the system.

    Disable User

    Disables the user account.

    Password will expire in x days

    Specifies the number of days after which the user's password expires.

    The default is 60 days.

  4. In the User Groups section of the dialog box, select the user groups that you want to associate to the user from the Available User Groups list and click >> to add the user groups to the Selected User Groupslist.

    Warning

    Note

    You can select multiple user groups using the Shift key.

    The user groups are moved from the Available User Groups list to the Selected User Group list. 

  5. To remove user groups from the Selected User Groups list, select the user group and click <<.

    The user group is removed from the Selected User Groups list, and appears in the Available User Groups field.
  6. Click Add.

     A confirmation message displays stating that the user account has been successfully created.
Warning

Note

If you log on to the Central Server as a non-administrator user and try to find a CI on the Child Server when the same non-administrator user does not exist in the Child Server, a Find Error error message is displayed. To avoid this error, ensure that the same user is created on both the Central Server and the Child Server.

Where to go from here

You can create, edit and delete user groups using the New, Edit, and Delete buttons at the bottom of the User Groups section of the dialog box.

 

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BMC ProactiveNet 9.6