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Setting intelligent thresholds

Intelligent Thresholds in BMC ProactiveNet are thresholds that leverage the baseline as a dynamic baseline. One of the primary reasons for bringing third party performance data into BMC ProactiveNet is to leverage intelligent thresholding. This is very important for performance metrics as opposed to "Availability" metrics because Availability metrics is a type of metric which generates events by using pure static thresholds. Performance metric thresholds, however, derive a large benefit from being converted into Intelligent thresholds (which leverages the baseline). It is recommended that all Key Performance Indicator (KPI) threshold settings from the third party product must be converted into the intelligent thresholds of BMC ProactiveNet. Other non-KPI thresholds from the third party product might not be required and could possibly be removed because BMC ProactiveNet automatically generates abnormalities even if an event threshold is not set.

Warning

Note

  • Availability metrics: For metrics which might not require Intelligent thresholds (such as Availability), moving those threshold settings into BMC ProactiveNet keeps all administration of thresholds in one system. However, this might not always be possible. For example, some threshold types from third party products might not translate into BMC ProactiveNet thresholds. If the threshold is needed, it might make sense to retain it in the third party product.
  • Key Performance Indicator (KPI) threshold settings: When setting Intelligent thresholds, the static component of the Intelligent threshold can be lower than the threshold in the third-party product. This is because the baseline is used as an additional filter on the threshold setting and reduces the number of false events even if the threshold setting is lower than its previous setting.

 

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BMC ProactiveNet 9.6