Editing adapters


You can edit adapters from the BMC ProactiveNet Administration Console. The following procedure is an example to edit the BMC Performance Manager Portal adapter. The procedure similarly applies to editing BMC PATROL, BMC Performance Manager Portal, HP OM, IBM Tivoli Monitoring, SCOM, and BMC TM ART.

To edit an adapter

  1. Expand the Adapters folder.
  2. Expand the adapter type and right-click the adapter to be edited.
  3. Select Edit, and the respective adapter screen is displayed.
  4. Make the required changes. On the Control tab, edit the polling frequency for statistics and configuration, and click Next.
  5. On the Schedule Auto-sync Polls screen, edit the poll interval and poll timeout, and click Next.
  6. In the message asking you to confirm the auto-discovery, do one of the following steps:
    • Click Yes to update the attributes and trigger adapter instances discovery immediately. 
    • Click No to update the attributes but not to trigger the auto-sync polls.
  7. On the Edit Adapter Tree screen, the registered monitor types for the respective adapter are displayed. Make the required changes and click Next.

    Warning

    Note

    If existing application classes are not selected (clear check box), then the corresponding instances are deleted (devices are not deleted).

  8. For the subsequent steps, see Synchronizing-data-automatically.

Adding a new application class into an existing adapter  instance

This section uses BMC Performance Manager Portal as a sample scenario to guide you through these activities. To add new application classes to an existing adapter instance, you must complete the following activities in the order given.

  • Import the new application class into BMC ProactiveNet adapter configuration. 
  • Edit the adapter instance and select the new application class to discover the instances, which are part of the new application class.

To add a new application class in Portal

  1. On the Add application classes screen, select the desired application class. The selected application class is added to the element in the Portal.
  2. Editing the existing Portal adapter on BMC ProactiveNet does not show the new application class until it is imported using the method described in this section.

To import the new application class into BMC ProactiveNet adapter configuration

  1. Log on to the Administration console.
  2. Right-click Adapters to display the pop-up menu, and select Import Monitor Type > BMC Portal.
  3. On the Import BMC Portal Application Classes screen, specify the details, and click Next.
  4. On the Import BMC Portal Application Classes screen, select the new application and click Next.
  5. On the Import BMC Portal Application Classes Summary screen, click Close.
Warning

Note

Do not click Next because this creates a new Adapter instance.

To edit the adapter instance and select the new application class to discover the instances that are part of the new application class

  1. Log on to the Administration console.
  2. Right-click Adapters to display the pop-up menu, and expand BMC Portal.
  3. Select the existing adapter for Portal and click Next.
  4. On the Select Application Classes for Auto-sync screen, select the new application class and click Next.
  5. On the Edit BMC Portal screen, specify the details and click Finish.

    Warning

    Note

    If you have added the new monitor instances for the new application class in a new adapter instance and if you delete the new adapter instance, the new instances are deleted and all the historical data is lost.

 

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BMC ProactiveNet 9.6