Configuring connections between the BMC ProactiveNet Administration Console and the BMC ProactiveNet Cells


Before you begin

The first BMC ProactiveNet Cell that you install is connected automatically to the BMC ProactiveNet Server. If you create additional cells, you must first register the cell with the BMC ProactiveNet Administration Cell so that the newly added cells are visible to the Administration Console Infrastructure tab, then you must configure the connection between BMC ProactiveNet Server and each additional cell.

To register remote cells with the BMC ProactiveNet Server and the BMC ProactiveNet Administration Cell

  1. On the computer where the BMC ProactiveNet Server is installed, access the installationDirectory\pw\server\bin directory.
  2. For each remote cell that you want to register, enter the following command:

    iadmin -ac name=<cellName>:key=mc:primaryHost=<primaryCellHostName>
    :primaryPort=<portNumber>:failoverHost=<secondaryCellHostName>:
    failoverPort=<portNumber>:environment=Production:usergroups=*

    Warning
    NoteIf you are using the IPv6 address instead of the host name, ensure that the IPv6 address in enclosed in square parentheses []. This applies to both the primary and the secondary hosts. For example,
    iadmin -ac name=chas_cell3:
    key=mc:primaryHost=[2001:500:100:1447:250:56ff:febd:7c0a]:
    primaryPort=8608:environment=Production:usergroups=*
     


    The cell is added automatically to the cell_info.list of the BMC ProactiveNet Server located in the installationDirectory/pronto/conf directory. It is also automatically added to the admin.dir file of the Admin cell located in the installationDirectory/pronto/data/admin directory.

  3. Add the cell entry to the mcell.dir file.
    By default, the mcell.dir file is located in the installationDirectory/server/etc directory.
  4. Restart the cell that you are registering.
    This ensures that the cell is registered at the administration cell for infrastructure management.
  5. Restart the BMC ProactiveNet Administration Console.
    The newly registered cell is displayed in the BPPM Infrastructure Management tab of the Administration Console.

To configure the connection between the BMC Administration Console and BMC ProactiveNet Cell

  1. From the menu bar, select Edit > Configure > Administration Settings.
  2. In the Configure Administration Settings dialog box, click the Impact Managers tab.
  3. Select a cell or cell group.
  4. If necessary, click Advanced to display the Cell Properties section of the dialog box.

    Warning

    Note

    If you select a cell group, changes are applied to all the cells contained in the cell group. If you select a single cell, changes are applied only to the individual cell.

  5. Set the following cell connection properties, as required:

    Cell connection propertiesThe [confluence_table-plus] macro is a standalone macro and it cannot be used inline.

To configure the cell connection between the BMC ProactiveNet Administration Console and the BMC ProactiveNet Cell - alternate method using the JServer

This feature enables you to configure the cell connection properties directly in the JServer. You need to log on as an admin user to perform this operation. To configure the server cell settings, follow these steps:

  1. From the menu bar, select Edit > Configure > Server Impact Manager Properties.

      • Or, from the Event Management Policies tab, right-click the cell and select Edit > Server Impact Manager Properties.
      • Or, from the Dynamic Data Editor tab, right-click the cell and select Edit > Server Impact Manager Properties.
  2. In the Edit Server Cell Settings dialog box, select a cell to edit.

    Warning

    Note

    You can configure cell connection properties only on individual cells, and not on cell groups.

  3. Click OK to save changes and close the dialog box.

To configure the connection between the BMC ProactiveNet Server and BMC ProactiveNet Cells

By default, when you use the Administration Console to configure connections to a remote cell, those changes are not applied to connections opened by the JServer to the remote cell. To extend the connection properties to the connections opened by the JServer, follow these steps:

  1. In a text editor, open the pw/admin/etc/ix.properties file.
  2. Set pronet.admin.applyCellConnectionPropertiesInJServer=true.
  3. Save and close the file.
  4. Restart the Administration Console.

Specifying local ports in cell connection properties

 The following circumstances require that you provide more specific information about communications between the console and the cell:

  • The presence of a network interface card (NIC) between the console and the cell 
  • The presence of a firewall between the console and the cell 
  • Using a multi-homed computer for the console

In these circumstances, you must select Use Port Range and specify the limits of the port range and then select either Auto Bind or a particular IP address.

The Auto Bind option configures the console to connect to an NIC before it can connect to a cell. If you do not specify a particular NIC, the console automatically attempts to connect to the first NIC it encounters.

On a multi-homed computer, you can specify the NIC by selecting the IP address that the card is using from the IP Address list box. If Auto Bind is not enabled, you must specify a port range for the network card to which the console binds.

Warning

Note

If the console is running on a computer that is acting as a gateway between multiple subnets, the network card that you bind to must be on the same subnet as the cell to which the console connects.

 

 

 

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BMC ProactiveNet 9.6