Changing the default BMC ProactiveNet Integration Service TCP control  port

The default BMC ProactiveNet Integration Service TCP control port is 12124. You might need to change the default TCP control port if it is forbidden by a firewall, or if it is being used by an existing application. The procedure to change the TCP control port varies by whether the BMC ProactiveNet Integration Service is installed on Solaris, Linux, or Microsoft Windows.

To change the BMC ProactiveNet Integration Service control port on Solaris or Linux

1. On the BMC ProactiveNet Integration Service computer, open the /usr/pw/custom/conf/pronet.conf file in a text editor.

2. Scroll to the # Apps propertiessection and find (assuming the factory defaults are still listed) the following entry:

   pronet.apps.agent.port=12124

   
   Apps properties section of pronet.conf
   
   

3. Change the port to the desired value. For example, from 12124 to 12199.
    Save the changes and exit the text editor.
4. From a command line, restart the BMC ProactiveNet Integration Service by entering:
   pw agent start
   
   The BMC ProactiveNet Integration Service stops, then starts again using the revised pronet.conf file. (Allow several minutes for this action to complete.)

To change the BMC ProactiveNet Integration Service control port on Microsoft Windows

1. On the BMC ProactiveNet Integration Service computer, in a text editor, open installationDirectory/agent/custom/conf/pronet.conf.

2. Scroll to the following entry (assuming the factory defaults are still listed):

   pronet.apps.agent.port=12124

   
   Apps properties section of pronet.conf
   
   

3. Edit this entry by replacing the port number to the desired value.
   For example: change 12124 to 12199.
4. Save the changes and close the text editor.
5. To stop and then re-start BMC ProactiveNet Integration Service (Microsoft Windows), navigate to Start > Settings > Control Panel.
   1. Double-click the Services icon to launch the Services dialog box.
   2. Locate BMC ProactiveNet Agent on the list of services, highlight, then click Stop. Click Yes to close the warning message that is displayed.
      
      The status for the BMC ProactiveNet Agent service changes from Started to (blank).
   3. With the BMC ProactiveNet Agent service still highlighted, click Start.
      
      The status for BMC ProactiveNet Agent changes from (blank) to Started.
   4. Close the Service and Control Panel windows.