Step 3: Upgrading BMC ProactiveNet Report Engine

After backing up the existing universe, you can upgrade BMC ProactiveNet Report Engine.

Supported upgrade paths

The following table lists the supported versions for upgrade to 9.5.01:

To upgrade from 32-bit BMC ProactiveNet Report Engine 

If you are upgrading from 32 bit BMC ProactiveNet Report Engine, from any of the versions mentioned in the table, you must perform the following steps: 

1. Access the database host to run the Export command and copy the exported dump in the database host.
   For example:

   exp re/re@ora112db file=re.dmp buffer=10000000 compress=y statistics=none  consistent=y object_consistent=y recordlength =65535 log=exppe.log feedback=50000  owner=re
   

2. Create new Report Engine User as described in Creating-table-spaces-and-user-for-the-Report-Engine. Import the dump that you exported in the previous step.
   For Example:
   

   imp re1/re1@ora112db file=re.dmp full=y commit=n recordlength=6400 ANALYZE=N feedback=50 log=imppe.log buffer=1000000
   

3. Start a fresh installation of Report Engine on the 64 bit machine with the newly created Report Engine user.  See Installing-BMC-ProactiveNet-Report-Engine-for-Oracle-database.
   

   Note

   The server install log returns warning messages. You can ignore these warnings as they do not cause any problem to the installation

4. Verify the imported data.
5. Unsubscribe the Cell and subscribe it again as described in cell_config-command.
6. Upgrade to Reporting Engine 9.5.00 and migrate the existing data.

To upgrade BMC ProactiveNet Report Engine

1. Back up the BMC_PROACTIVENET_REPORTENGINE_HOME directory.
2. Back up the Report Engine Database.
3. Close all the running applications, folders, and command prompts related to Report Engine. For example, bppmr_config.bat.
4. Navigate to the Reports/ReportEngine/<platform> folder, where <platform>is Solaris/Linux or Windows.
   • For Windows, double-click ReportEngine9.5_bbuildNumber.exe.

   • For Solaris and Linux systems, at the command line, run the command: ReportEngine9.5_b<buildnumber>.bin

     Note

     For Solaris and Linux installations, the installation file supports only the graphical user interface (GUI) mode, not the console or silent mode.

5. In the Welcome page, click Next.
6. In the License Agreement page, click I agree to the terms of the license agreement.
7. Enter BPPM Server Cell Name (when upgrading from 9.0.xx) or BPPM Server Details (when upgrading from 8.6.xx) on the BPPM Server Registration Page. 
8. In the Feature Selection page, select the appropriate features that you want to install.
    If you manually imported BIAR files before the upgrade, the installer will not detect this and will continue to show the Import universe and Reports option. Click Next and continue with the upgrade as follows.
   • Upgrade BMC ProactiveNet Report Engine 9.5.00
   • Import universe and reports 9.5.00 — imports the BMC ProactiveNet Performance Management universe and reports into SAP BusinessObjects Enterprise automatically. This eliminates the need for manual import. If you are installing BMC ProactiveNet Report Engine for the first time, BMC recommends to use the automatic import option.

9. In the SAP BusinessObjects BI CMS Server Information page, provide the necessary information using the values that you populated in the Planning sheet for installation and configuration, and click Next.

   Note

   If you deselect the Import Universe and Reports checkbox on the Feature Selection page, the BusinessObjects Information page is not displayed. Post-installation, you can import the BPPM_DataMart.lcmbiar manually using the steps described in Manually-importing-the-BMC-ProactiveNet-Performance-Management-universe-and-reports-into-SAP-BusinessObjects-XI-4-0.

10. In the Installation Preview page, click Install.
    
     The installer begins the installation process.
11. Click Done.
    
     BMC ProactiveNet Report Engine is upgraded, and the latest BMC ProactiveNet Performance Management universe and reports are also imported.

To upgrade multiple Report Engines that use a single database

• If your environment consists of multiple Report Engines (9.0.22) that point to a single database, you can directly upgrade the Report Engine 9.5.00. Perform the following steps:

1. 
   
   1. Stop Report Engine service for all report engines.
   2. Upgrade all report engines one-by-one. 
   3. Migrate all report engines. See Step-4-Migrating-existing-data.

• If your environment consists of only a single Report Engine, you can directly upgrade the Report Engine from a previous version (8.6.xx, 9.0.00, or 9.0.20.x) to 9.5.00. Later, you can install more instances of the Report Engine and use the same database user that you used in while upgrading the single instance of the Report Engine.

To configure the property to enable Causal reports to display data

If you have configured the property to disable causal reports in any of the previous versions of Report Engine, after upgrade, if you want to enable the causal reports in Report Engine 9.5.00, perform the following steps:

1. On the computer where you have installed BMC ProactiveNet Report Engine, using a text editor, open the internal.properties file located at the following location:

   BMCProactiveNetReportEngineInstallDir\ReportEngine\tools\jboss\server\all\conf\ properties\smsConsoleServer

2. In the file, search and identify the property com.bmc.sms.consoleserver.eventProcessor.eventsFromDatabase, and set the value to
   true.
3. Save and close the file.
4. Restart the BMC ProactiveNet Reporting Engine. For more information, see Starting and stopping the BMC ProactiveNet Reporting Engine.