Troubleshooting issues when additional plug-ins are installed on your web browser
This topic includes tips that you can use when you encounter issues related to additional plug-ins installed on your browser.
Message: Device is deleted. or Device is required.
Explanation: This error might occur when you create a job, condition, or policy, and select Device as the Network Span. You might have enabled some external plug-in, for example, Avaya Collabrative Service on your IE browser. Your browser might show the following icon highlighted in red, which is enabled when the plug-in is enabled.
User response: Disable the plug-in.
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