Web-based client system requirements

Client access to the BMC Network Automation application server UI is achieved by using a web browser that uses dynamic HTML. No client software installation or configuration is required.

The minimum client computer specifications are listed in the following tables:

BMC Network Automation client hardware specifications

Hardware type

Requirement

Processor family

Intel x86 or x64

Processor speed

1 GHz

Memory (RAM)

1 GB RAM (recommended)
512 MB RAM (required)

Display

1024 x 768 minimum

BMC Network Automation client web browser specifications

Browser

Version

Platform

Microsoft Internet Explorer1

Microsoft Windows

Mozilla Firefox3

44
43

All OSs supported by Firefox

Chrome

48.0.2564.116 m

Windows

Safari

8.0.x

Mac

Note

1) BMC Network Automation Help pages cannot be loaded if the TLS v1.2 handshaking protocol is used. If your browser, such as Microsoft Internet Explorer, is configured to allow only the TLS v1.2 handshaking protocol, the Help link provided in the BMC Network Automation UI cannot open the corresponding online technical documentation page. The BMC online technical documentation server (docs.bmc.com) does not support the use of the TLS v1.2 handshaking protocol.

Workaround: Access docs.bmc.com using another environment where TLS v1.2 is not being used, and download the content for print or access on a mobile device.

2) When you upgrade from IE 10 to IE 11, ensure that you clear the browser cache.

3) When you use Mozilla Firefox, the pop-up dialog box with the message, Prevent this page from creating additional dialogs is displayed when you make several similar actions in quick succession. If you select this option, you cannot perform any further action until you refresh the page.

 

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