Reviewing the upgrade sequence

Before you start upgrading the products, make sure that you review the upgrade prerequisites. Because not all products are available in each of the deployment types, the upgrade order that you must follow depends on the deployment type that you chose.

Starting 4.7, you cannot upgrade all BMC products required for the solution by using the BMC Cloud Lifecycle Management installer. Products that must be upgraded using the standalone installers (shipped with the BMC Cloud Lifecycle Management installer) are described in the Upgrade BMC products using standalone installers section in this topic. After upgrading the products manually, you can upgrade the rest of the products using the BMC Cloud Lifecycle Management installer.

Upgrade sequence for Compact deployments

Consult the following table for the sequence in which you upgrade the products for BMC Cloud Lifecycle Management solution.

Upgrade BMC products using standalone installers
Product/components	Documentation
TrueSight Server Automation – Application Server and Server Automation Console	Upgrading TrueSight Server Automation
TrueSight Network Automation server	Upgrading TrueSight Network Automation
TrueSight Orchestration – Repository and the Configuration Distribution Peer	Upgrading TrueSight Orchestration Platform
BMC Remedy AR System – Cloud Portal and Database Upgrade below products using standalone installers: BMC Remedy AR System and Remedy Mid Tier Atrium Core and Atrium Web Services Atrium Integrator BMC Remedy IT Service Management BMC Remedy Service Request Management Patches Hotfix	Upgrading Remedy Deployment
Upgrade using BMC Cloud Lifecycle Management installer
Integrate and upgrade using BMC Cloud Lifecycle Management installer	AR Post Installation TrueSight Server Automation Post Installation TrueSight Orchestration Content for BMC Cloud Lifecycle Management Cloud Extensions and Platform Manager

Upgrade sequence for Small and Medium deployments

The upgrade order listed in the following table applies to the Small and Medium deployment types. To learn more about which deployment type works best for your requirements, see deployment architecture.

Note

Starting BMC Cloud Lifecycle Management 4.7, support for TrueSight Server Automation – Advanced Repeater is discontinued.

Upgrade BMC products using standalone installers
Sequence	Product	Order of tasks	Documentation
1.	TrueSight Server Automation	TrueSight Server Automation – File Server RSCD Agent	Upgrading TrueSight Server Automation
2.	TrueSight Server Automation	TrueSight Server Automation – Application Server and Server Automation Console	Upgrading TrueSight Server Automation
3.	PXE Server	Upgrade all instances of PXE Server	Upgrading TrueSight Server Automation
4.	TrueSight Network Automation	Upgrade all instances of TrueSight Network Automation server	Upgrading TrueSight Network Automation
4.	TrueSight Network Automation	(Optional) Upgrade all instances of TrueSight Network Automation – Device Agent	Upgrading TrueSight Network Automation
5.	TrueSight Orchestration Platform	Upgrade the following components: Repository Configuration Distribution Peer	Upgrading TrueSight Orchestration Platform
6.	BMC Remedy AR System – Cloud Portal and Database Primary	Upgrade the products in the sequence as below: BMC Remedy AR System BMC Atrium CMDB Atrium Integrator BMC Remedy ITSM BMC Remedy Service Request Management Patches and hotfixes	Upgrading Remedy Deployment
7.	BMC Remedy Mid Tier	Upgrade all instances of BMC Remedy Mid Tier	Upgrading Remedy Deployment
8.	BMC CMDB – Web Registry Components	Upgrade all instances of BMC CMDB – Web Registry Components	Upgrading Remedy Deployment
Upgrade using the BMC Cloud Lifecycle Management installer
	AR Post installation on BMC Remedy AR System – Cloud Portal and Database Primary	No additional manual tasks required.
	TrueSight Server Automation Post Installation on TrueSight Server Automation – App server and Console	Ensure that TrueSight Server Automation Console or NSH prompt is not open on the target server.
	TrueSight Orchestration Content for BMC Cloud Lifecycle Management	Deployed on the TrueSight Orchestration primary host.
	Cloud Database Extensions	No additional manual tasks required. Is deployed on the BMC AR System – Cloud Portal and Database Primary.
	Cloud Platform Manager	No additional manual tasks required.
	Cloud Portal AR Extensions – Primary	No additional manual tasks required. Is deployed on the BMC AR System – Cloud Portal and Database Primary.
	BMC Cloud Lifecycle Management – SelfChecker
	BMC Cloud Lifecycle Management – Cloud Portal Web Application

Upgrade sequence for Small and Medium deployments (HA)

The upgrade order listed in the following table applies to the Small and Medium deployment types in a high-availability environments. To learn more about which deployment type works best for your requirements, see deployment architecture.